Can't start Digital Game

Discus and support Can't start Digital Game in XBoX Games and Apps to solve the problem; I bought a digital copy of Alan Wake on my xbox one x, but whenever the title screen comes up, after i press start it just crashes and cuts to black. I... Discussion in 'XBoX Games and Apps' started by SergioRodriguez2552, Mar 13, 2020.

  1. Can't start Digital Game


    I bought a digital copy of Alan Wake on my xbox one x, but whenever the title screen comes up, after i press start it just crashes and cuts to black. I believe that my cloud save may be corrupt, but i cant seem to delete the cloud save to start over.

    Please let me know if you are aware of any solutions.

    Thank You!

    :)
     
    SergioRodriguez2552, Mar 13, 2020
    #1
  2. NiteTimeOwl3533 Win User

    Can't start Digital Game

    Have you tried restarting and or a power cycle on your Xbox One console?

    https://beta.support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console
  3. Gollybass Win User

    Can't start Digital Game

    Usually with a cloud save problem you should see an error, see https://beta.support.xbox.com/help/games-apps/troubleshooting/cloud-storage-sync-error-messages

    Have you tried deleting and re installing the game yet?

    You can delete cloud save via:

    You can manage your data for individual games through My games & apps on your Home screen. Here's how:

    1. On Home, select My games & apps.
    2. Highlight the game, press the Menu button  on your controller, and then select Manage game & add-ons.
    3. In the menu on the left side of the screen, scroll down to Saved data, then highlight the saved data for your gamertag on the right and press the A button  on your controller.
    4. You'll be prompted to confirm deletion of this game save data:
      • Delete from console removes the local copy of this save. You can get it from the cloud the next time you play.
      • Delete everywhere removes your saved data from this console, the cloud, and all other consoles you play on.
      • Cancel leaves your data intact.
  4. SergioRodriguez2552 Win User

    Can't start Digital Game

    Just going to answer my own question, for xbox 360 games, start the game. Go to the 360 guide and manage storage. Delete the save, it'll reset where you were at, but you can at least play the game again.
  5. SergioRodriguez2552 Win User

    Can't start Digital Game

    I've tried to reinstall. Doesn't work. As for deleting saves from cloud, i don't know where you guys get that from, but there is no such option on my xbox one x.

    I've seen that same answer before, but I just can't seem to access my cloud saves. Is there a website or something to delete it?
  6. Saeleth Win User

    Can't start Digital Game

    Honestly it sounds like there may be a glitch with the way the game installed, I would recommend a full power cycle and if that doesn’t work remove and reinstall the game.
Thema:

Can't start Digital Game

Loading...
  1. Can't start Digital Game - Similar Threads - Can't start Digital

  2. I can't get Dragon Ball Xenoverse 2 on PC to start.

    in XBoX Games and Apps
    I can't get Dragon Ball Xenoverse 2 on PC to start.: Every time I try to open the game, it says "Fatal Error - An error has occurred in the Direct3D device" Its the only game that has this issue. all drivers are updated, PC updated, game scanned and...
  3. I can't start Dragon Ball Xenoverse 2 through the Xbox Game Pass on PC, it says the client...

    in XBoX Games and Apps
    I can't start Dragon Ball Xenoverse 2 through the Xbox Game Pass on PC, it says the client...: I can't start Dragon Ball Xenoverse 2 through the Xbox Game Pass on PC, it says the client was not recognized, it has happened to me several times with other games...
  4. Hello, I've just started my xbox account and everything. However, I can't customize my app...

    in XBoX Accessibility
    Hello, I've just started my xbox account and everything. However, I can't customize my app...: It says that I need an adult account, but I don't have a children's account. I'm an adult and never have been part of a "family"... Please help... 345b1aab-90f8-4a37-a899-6f984155bcb0
  5. Why can't I play five night's champion online when it loads it in soon as it starts on Xbox

    in XBoX Games and Apps
    Why can't I play five night's champion online when it loads it in soon as it starts on Xbox: Why can't I play my fight night champion for my Xbox online every time it loads and gets ready to start to fight the game ends 1dde4af0-f117-402c-8b68-baf6c96829c0
  6. Why can't I start The Escapists on series s

    in XBoX Games and Apps
    Why can't I start The Escapists on series s: I purchased the Supermax edition of "The Escapists" downloaded all of the game and dlcs then tried to start it and it immediately kicks me back out. I have powered my Xbox all the way down and...
  7. I can't get Wreckfest to start on the gamepass

    in XBoX Games and Apps
    I can't get Wreckfest to start on the gamepass: I trying to play Wreckfest on the Gamepass but every time I start the game I get a black screen. I have uninstalled and reinstalled, repaired the files, and reset the files. I think it may have...
  8. Can't start Minecraft

    in XBoX on Windows
    Can't start Minecraft: As I try to start Minecraft, it asks to log in to my Microsoft acout, and after I do, I get a message, saying "this Microsoft account did not purchase Minecraft", although i did but it fee hours...
  9. Why can't I start a campaign in modern warefare 1 (2019) on my Xbox one s?

    in XBoX Games and Apps
    Why can't I start a campaign in modern warefare 1 (2019) on my Xbox one s?: Hi. I recently bought modern warfare and I can't seem to start a campaign. I click on the button and it makes a sound but nothing loads up it just stays on the menu. Same goes for multilayer. I...
  10. Xbox keeps telling me that i'm offline and that i can't start any game, even though i am online

    in XBoX on Consoles
    Xbox keeps telling me that i'm offline and that i can't start any game, even though i am online: I'm out of solutions. I checked if my internet was connected. It was. I disconnected from my profile and reconnected. I restarted my xbox. I checked for any missed updates. I even removed my...