Cant start any app/game after wake up

Hi,

I use the faster shutdown system (probably sleep mode) .. and before 3 days was discovered a bug - when I turn on Xbox, every app cant start. Nothing work, every click on all screens (walls) only make a sound as start but nothing happens. I must hard restart
(or how it names) -> I hold 5 seconds main button for turn off, and after when I start Xbox One again all works.

I don't know how can I fix it. Maybe some update was installed when it began but I am not sure. Around this time I installed Battlefield 4 datadiscs but it is probably unrelated.

Thanks for help.

:)

 

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xbox app crashes after start up

I'm having the same problem. When I open xbox app, it's closed. On Event Viewer there is an event reporting that MOApp Xbox crashed....I' tried to reinstall, but unsucceful...

 

Hi Frosty, Could you please try clearing persistent storage and then performing a full power cycle. To clear persistent storage go to Settings, Disc & Blu Ray, then click on Persistent Storage and clear. Clear it three times to be sure everything is cleared.

Once that is done go back to your home screen and press and hold the power button on your console for a good 15 seconds, even once the console has powered off keep that button pressed. Once 15 seconds has passed leave your console off for 5 minutes. After
that power it back on and see if you have any joy.

Hope that helps.

 

Thank you for help, I tried it but not works.

When I turn console for short time (around 2 hours) and turn on it all works correctly. But when I turned off and night and turned on now - same problem, cant run any app. So I musted hard "restart" again for working.