Can't sign to my Microsoft account because it says "it doesnt exist"

Discus and support Can't sign to my Microsoft account because it says "it doesnt exist" in XBoX Accessibility to solve the problem; When I try to use the minecraft launcher, it says this error code: "Minecraft Launcher is currently not available in your account. Make sure you are... Discussion in 'XBoX Accessibility' started by Elliott Storer, Jan 25, 2025.

  1. Elliott Storer
    Elliott Storer Guest

    Can't sign to my Microsoft account because it says "it doesnt exist"


    When I try to use the minecraft launcher, it says this error code: "Minecraft Launcher is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001". I am signed in to the store when I go on it, but when I try to log in to my microsoft account on my browser, it says "account doesn't exist", and when I try to create an account using the same email, it says "an account already exists with that email"

    I have tried most of the support options including recover my username, which gave me an outlook email I have never seen before. I tried the virtual agent and it was useless, and I tried contacting a gamer and they didn't help. I just want to get back into my minecraft account, because it is like 6 years old and I don't want to lose it.

    :)
     
    Elliott Storer, Jan 25, 2025
    #1
  2. MBHeugh Win User

    My Minecraft Account was stolen. Is there anyway I can recover it?

    Hi. Whenever I try and use one of the account recovery methods, it doesnt work. When I try and sign into microsoft account recovery with my email it says that the email doesnt exist. However, I know the account exists as I bought minecraft with it. Is there anything I can do about this or is my minecraft and microsoft account lost forever?
  3. OliverJedi7 Win User

    Xbox one won't let me sign in but a lot of my friends are back on help!

    I can, t sign in. Says my account doesnt exist, it was ok yesterday
  4. Ryan Le2 Win User

    Is there a way to recover my Minecraft Account when my Microsoft account got hacked / deleted?

    If the hacker replaced my info with theirs, how can I get it back since I already made another account with the same email?

    The 3 emails says, " Microsoft account security info added," "Microsoft account secuirty info deleted," and "Microsoft account password change,"

    Next thing I know, when I try to sign in minecraft, it say my email doesnt exist.
  5. noRXOR Win User

    I removed an email as an alias, i get that its permanently deleted but can that same email be used to create a new account?

    Im pretty sure its deleted because thats what other microsoft posts said about the same thing, but it still says it exists when i try to sign into my xbox account but when i try to sign into microsoft it says it doesn't exist and doesn't allow me to make another one?
  6. OliverJedi7 Win User

    Hacked

    Cant sign into x box live on my 360. Says my account doesnt exist, but it was ok yesterday. Anyone know whats going on. Will I need to speak to someone.
Thema:

Can't sign to my Microsoft account because it says "it doesnt exist"

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