Can't Sign Into Xbox Enforcement Page

TheSagne · Oct 11, 2020

About an hour ago, I received an email informing me that I have received a notification ban on xbox live and was directed to the enforcement page to see further details. The email came as a suet prise because I haven't been on my xbox for the past 4 days.
My step dad has been on his own account and left mine signed in at the same time, but he hasn't received any enforcement action, so I doubt anything he did on his account was the cause of it.

Being clueless as to why my account that hadn't been used in 4 days had been banned, I tried to follow the enforcement page to see if I could find the reason, but whenever I try to sign in, it just says, "We are experiencing technical problems. Please try
again later." I've tried contacting other support services, but they only offer automated responses that just redirect me back to their dysfunctional enforcement page. Does anyone know how to fix this problem on the enforcement page, or, better yet, know another
way I can check the reason for my communication ban and appeal it if necessary?

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

It appears there's an issue with enforcement page/action and it appears to be showing permanent bans in place of most other bans received and there's no way to confirm this as the page itself won't show the details of the enforcement.

I know it isn't ideal but what I can advise is that you hold on a few days until the issue is resolved so you can sign in and check the true status of your account on the enforcement page.

Qluuzy��

I am experiencing the same thing. I am being soam reported and constently banned for 2 weeks for no reason. How can i appeal or be unbanned because i habe done nothing?

Smwutches

Use the Edge browser to check the enforcement site. It seems to be working there. That site is the only way to get information about enforcement issues.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'm afraid 1 - 3 days ban cannot be appealed. This is because the enforcement team takes 48 - 72 hours to look into the ban and by which time the time has ban may have expired.

I'll suggest you try signing into the enforcement page with different browsers/devices to see if that help. Unfortunately support cannot assist with issues of bans/suspension.

Jesse E'

Sorry about that Erik. You may have been disallowed from accessing the page as it is working on my end.

Can't Sign Into Xbox Enforcement Page