Cant sign into xbox 360 account

HI, hoping someone could help me. I cant sign into my account on my Xbox 360, only thing thats changed is I have recently got an Xbox One and signed into it with my xbox account, would signing into the Xbox One have caused an issue ?

Thanks

:)

 

i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help

i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help

 

cant download 360 profile on one

so im having a real problem.

When im starting a 360 with backwards compatible games i cant sign in to xbox live or into my account but on the one and 360 itself i can sign in just fine can anyone help me pls?

 

Signing into the One would not cause an issue with you signing into the 360. Do you get some sort of error message when you sign in?

 

If you are getting the 8015 error code, please go to
http://account.live.com to update your security information by adding alternate email address and password, then with your Xbox 360 console, do this following steps.

1. go to Settings > System > Storage > Hard Drive > Profile > Select the Profile > Delete > Delete Profile Only.

2. go to Settings > System > Storage > (Highlight hard drive) Press Y > Clear System Cache

3. press the Xbox button on your controller and select download profile.

 

Ian Ceazer is right. I had this same thing happen to me and that worked.

 

Ok thanks for the help, sorry for not responding sooner, I shall do as Ian says and post back if I get any problems. Yes smwutches I didnt think it would be an issue, thanks again.

 

Hi, still having problems, i deleted the profile and tried to download it but got the error code 800704cd.