cant sign into subscriptions on xbox one x

Hello Higgzy007,

We thank you for bringing this question to our forums community, and understand that this concerns not being able to view your subscriptions on your Xbox One X console.

Our suggestion here, we recommend trying a power cycle
of the console, but if the problem persists, try doing a
soft factory reset of the console, Reset and keep games and apps to help reset
the operating system.

Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

Try this out first and let us know the results.

Followed this thread. Didnt work

https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-x-cant-add-account-or-sign-in/2631bfc3-3fba-4bed-a970-7f7b393254ef

The subscription can be used on any Xbox One or Series S/X that you sign into. As long as you're using the same account on both consoles, you'll have access to the subscription.

I’m also having the same issue, hopefully it gets resolved soon! Literally just went out and got the xbox one x and cant sign in!

Hi salfordbadboy65!

Thanks for letting us know you're having trouble signing in! Currently there is an

Xbox Service Alert out regarding signing into Xbox Live on the Xbox One platform. You may need to wait a while before you can sign into your profile. If you'd like notification about when the alert is over and Xbox Live services are back up and running,
feel free to click the hyperlink above and navigate to that page. There is an option for requesting a one-time text notification to let you know when it expires.

Hope this helps out!