cant sign into my xbox on my pc

i downloaded the xbox app and the xobx beta app for windows 10 but every time i open it, it wont let me sign in. please help!! its driving me nuts

:)

 

ERROR CODE:801151911 Cannot sign into xbox live

I cant sign into xbox live through my profile but when none of my profiles are signed in i can connect to xbox live. also i can sign into xbox live through my account on my PC. Please provide suggestions as to why i cant sign in.

 

I cant sign into my xbox on my pc

Hello, i'm having the same problem and I've tired

1. yes I can sign into my account using that link,

2. No I'm not having any problem with any other apps.

3. The version of the Xbox app is 22.24.1006.00000

4. When I troubleshoot from that link you send and download the software it found one problem (WINDOWS STORE CACHE MAY BE DAMAGED.......NOT FIXED X)

What do I do now to fix the cache?

 

STRONG AGREE WITH YOU.I spend 2days to deal wih it,it doesnt work at all.

 

What's the error message? Do other accounts work?

 

chevygirl! do you fix your problem???

 

This is the error I get, even clicking the Need Help link doesn't work. I have tried to reset the data in the apps advanced settings but still no joy !!!