cant sign into my profile on the xbox

moistmonkeyb · May 29, 2015

when i go and sign in to my profile it keeps coming up error message 0x80a4000a help please

:)

SludgyAutumn361 · May 29, 2015

ERROR CODE:801151911 Cannot sign into xbox live

I cant sign into xbox live through my profile but when none of my profiles are signed in i can connect to xbox live. also i can sign into xbox live through my account on my PC. Please provide suggestions as to why i cant sign in.

Jesta da Wikid · May 29, 2015

cant load my saves for my games offline cause i cant sign into xbox live with my profile.help

so since the day i choose to make and an xbox live account,live is being dumb so now my profile on my xbox wont sign in so i cant load my saved games offline since i cant sign in.how do i just sign into my profile with tryin to sign into live?id really just
like to play last remnant without being online.

WeepySaucer9404 · May 30, 2015

Hi! You can try this first.

You can disconnect and reconnect to Xbox Live. To do so:

Disconnect by either removing the Ethernet wire from your console or if you are using Wi-Fi,
press the menu button on your controller, select Settings, then
select Network, then select Disconnect Wireless.

Power cycle your XBox by holding the power button on your console for
at least 10 seconds. Then turn on your console. Note:
If you don’t see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Reconnect to Xbox Live. Note For help establishing a connection, see the
Xbox One First-Time Connection Solution.

Sign in to your Xbox Live profile on your Xbox One console. Note: For more information, see the
Xbox One Sign-In Solution.

Or you can

Power Cycle your system. (Look at number 2 above).

Then test your connection.

Press the Menu button on the Xbox One controller.

Select Settings.

Select Network.

On the right side of the Network settings screen, select Test network connection.

If either of these solutions worked, your console will connect to Xbox Live.
Note If you’re prompted to update your console software, select Yes. If you keep experiencing the problem, contact Xbox support.

David Hartigan · May 31, 2015

This worked for me thank u

Dakrkplayer2 · Oct 31, 2018

Weepy has good one. But also check your email if you where banned from LIVE. Or chech on XBOX.com if live is down. And check your connection. Those may caues this too.

Dakrkplayer2

Weepy has good one. But also check your email if you where banned from LIVE. Or chech on XBOX.com if live is down. And check your connection. Those may caues this too.

WeepySaucer9404

Hi! You can try this first.

You can disconnect and reconnect to Xbox Live. To do so:

Disconnect by either removing the Ethernet wire from your console or if you are using Wi-Fi,
press the menu button on your controller, select Settings, then
select Network, then select Disconnect Wireless.
Power cycle your XBox by holding the power button on your console for
at least 10 seconds. Then turn on your console. Note:
If you don’t see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.
Reconnect to Xbox Live. Note For help establishing a connection, see the
Xbox One First-Time Connection Solution.
Sign in to your Xbox Live profile on your Xbox One console. Note: For more information, see the
Xbox One Sign-In Solution.

Or you can

Power Cycle your system. (Look at number 2 above).
Then test your connection.
1. Press the Menu button on the Xbox One controller.
2. Select Settings.
3. Select Network.
4. On the right side of the Network settings screen, select Test network connection.

If either of these solutions worked, your console will connect to Xbox Live.
Note If you’re prompted to update your console software, select Yes. If you keep experiencing the problem, contact Xbox support.

David Hartigan

This worked for me thank u

Mister Ohnaka

Hi Josh,

Sorry to hear about the account troubles. You say you are getting an error code.
What would be that error code? Letting us know the error code will help us begin troubleshooting.

Kylface

If this is still happening to people, and deleting/clearing cache/recovering your profile aren't working, try logging in to login.live.com with your Microsoft Account, changing your MSA password and then clearing the cache and retrieving your gamertag. It
worked for me.

cant sign into my profile on the xbox