Can't sign into Minecraft launcher

DweltGuitar5938. · Nov 10, 2023

I can't sign into my Minecraft account and keep getting the same error message ( 0x89235107). I have tried signing in and out of both the Xbox and Microsoft store apps, I've reset and repaired them as well in the apps settings, I've reset my computer a couple of times as well I have also uninstalled the launcher and game from my files entirely and reinstalled them. I have no idea how to fix this.

:)

offshore minecraft

I can sign into the MS store but I can't sign into Xbox, or Minecraft Launcher. I reinstalled and still did not work.

Rostom L

Hi there!

First, be sure to check for Windows updates and get all available updates from the Microsoft Store.

Check for Windows updates - https://support.microsoft.com/windows/update-wi...

Get updates from Microsoft Store - https://support.microsoft.com/account-billing/g...

You must sign the same correct account on your Xbox app and the Microsoft Store.

Then reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Once done, perform a repair/reset on your Xbox app, Microsoft Store, and Minecraft Launcher.

If that doesn't work, try to reinstall the launcher.

DeadlyAidan

I'll post a ticket there then, thanks for the help

Rostom L

I appreciate your efforts. Make sure to check your PC region - it has to be set correctly which will match your location and account region.

If you can sign in with no issue on https://account.microsoft.com and https://account.xbox.com/Profile, this shouldn't be an Xbox issue but an issue specific to the game. It would be best that you reach out the Minecraft Support team for further assistance by submitting a ticket here https://help.minecraft.net/hc/en-us/request/new so they can also investigate it and check your in-game account for any issue.

Nkosana23

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Here are a few troubleshooting tips you can try to resolve your query:
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

Can't sign into Minecraft launcher