Can't sign into: Microsoft Store and Xbox App

Discus and support Can't sign into: Microsoft Store and Xbox App in XBoX Accessibility to solve the problem; Hello, I have recently changed my email on my Microsoft account and after 3 weeks now, I've been still unable to sign in. I get the message "That... Discussion in 'XBoX Accessibility' started by Dillon Russell, Feb 29, 2020.

  1. Can't sign into: Microsoft Store and Xbox App


    Hello, I have recently changed my email on my Microsoft account and after 3 weeks now, I've been still unable to sign in. I get the message "That Microsoft account doesn't exist. Enter a different account
    or get
    a new one
    ." I can't play any Microsoft games anymore like Sea of Thieves. I hope you guys can help!

    Thanks

    :)
     
    Dillon Russell, Feb 29, 2020
    #1
  2. Subangelis Win User

    Error code 0x801901F4 xbox desktop program cant sign in..

    You mean the store and app I can't sign into? The error is preventing me from signing into Microsoft. From the store, to the XBox app to Cortana.
  3. schnurren Win User

    Can't sign into: Microsoft Store and Xbox App

    Hello Dillon Russell,

    Try contacting Xbox support so they can lend you a hand on this issue : https://beta.support.xbox.com/contact-us

    I hope everything is solved fast enough so you can continue playing Sea of Thieves.
  4. Digital Crane2 Win User

    Can't sign into the Xbox app or into the Microsoft store

    I ran the troubleshoot and I got this.


    [​IMG]


    Then I clicked next and I got this.


    [​IMG]
  5. XBF Javier R Win User

    Can't sign into the Xbox app or into the Microsoft store

    Hello Crane,

    We understand that there is a sign in error regarding the Xbox application, and would like to offer a suggestion here.

    Attempt the following:

    Here are steps below on how to uninstall and reinstall Xbox app:



    1. Click Start, and then type Windows PowerShell on the search box.



    2. Right-click, and then select Run as administrator.



    3. Type the following command to uninstall Xbox app: Get-AppxPackage
    *xboxapp*| Remove-AppxPackage



    4. Hit Enter.



    Launch Windows Store and download Xbox App.

    Try this for us and let us know if this works.

    Best wishes!
  6. Arthur Hank8 Win User

    Can't sign into the Xbox app or into the Microsoft store

    Hi Digital Crane2,

    Error code 0x80070520 can be caused by a corrupted update file that can affect the update process of your Windows apps. To help you resolve the issue, we recommend running the troubleshooter for Windows apps. Running the troubleshooter will
    scan and fix your PC for any issues detected with your Windows apps. Follow these steps to run the troubleshooter:

    1. Click the Start button.
    2. Go to Settings.
    3. Select Update & Security > Troubleshoot.
    4. Select Windows Store Apps under Find and fix other problems.
    5. Click Run the troubleshooter.
    6. If prompted, click Yes or enter the administrator password.
    7. Follow the on-screen instruction.

    If you think this was useful, feel free to Mark it as answer to help those who are having the same issue.
Thema:

Can't sign into: Microsoft Store and Xbox App

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