Cant sign into live

Ive tried everything to sign in, from rebooting router to changing IP address. can someone help me please?

:)

 

Cant sign into LIVE

Hello Speed! We can certainly help, but we do need some more information. Could you review our Start Here sticky (forums.xbox.com/.../155724.aspx)
and post the information it requests in bold? This will help us better help you. Thanks!

 

cant sign into live

I have re set the Xbox back to factory settings which took my cousins account off.

I then created a new profile

farm2.staticflickr.com/.../24149746441_3179716e91_m.jpg

Then clicked on avatar to join the fun

farm2.staticflickr.com/.../24149733731_04fae862d9_m.jpg

which took me into Add Name where screen is fine with symbols sign there.

then it takes me to next page where it asks to enter email address this time the symbols sign is down lighted so I can not get the dot symbol to type in my .co.uk

farm2.staticflickr.com/.../23604790264_f3f838212e_m.jpg

 

what shows up when you sign like error codes

 

Hello there!

First of all, make sure all cables are in correctly. If you have an Ethernet cable in for the network, make sure this is fully plugged in.

To find the network settings, follow these steps:

- Press the Guide button on your controller.

- Select Settings, System Settings, and then Network Settings.

- Select the name of your Wireless Network, or select Wired Network for a wired connection.

- Connect

It will prompt you to test the network, and if it doesn't, Select Test Xbox Live Connection.

There could be many different problems from here, which is why you should visit the following Xbox Support Link:

support.xbox.com/.../connectivity-solutions

This will then help narrow down the cause of the problem, enabling you to solve accordingly. If you need any more help, just post again and we'll be happy to help.

 

it just keeps saying that cant connect to network and i should try again