can't sign into gamepass

Hello theonlyianf,

Sorry to hear you are having trouble signing into PC Game Pass. I found these steps from an Independent Advisor, let me know if this works for you, or just mark the post as answered if it does.

Press the Windows Button then type Services.
Right-click over the Services App from the list of results.
Then select Run as Administrator
Scroll to the bottom and find the following services:
IP Helper
Xbox Live Auth Manager,
Xbox Live Game Save,
Xbox Live Networking Service,
Gaming Services.
Do this with each of the services listed above.
Right-click over the service and select Properties.
Find the Startup type section and make sure it’s set to Automatic.
If the service isn’t started, click Start to start the services.

Click Apply and OK to save changes.

Restart your PC and try logging in to the app Xbox again. You can also try installing games through the Microsoft Store app.

-Hayabusa

Hello james murphy2,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.



Sincerely,





Microsoft Community Forum Moderator

Hi james murphy2,

Thank you for posting on the Microsoft Community forums. I hope you're doing well.

Based on your description, it seems to be that you are unable to sign-in into your gamepass on your PC. Let's work together to find the best solution to this problem.

I would like to ask you a few questions to better understand the problem.

• When did the problem started?
  
• Can you please provide us a photo or screenshot of the exact error message when you tried to sign in to your gamepass? In this way we can see a bigger picture of the problem.
  
• What troubleshooting steps you've already tried to fix the problem?
  

Those above questions would help us provide the necessary information. Once we collect all the information, we will formulate the feasible resolution to help you with your case.

I look forward to hearing from you.

Sincerely





Microsoft Community Forum Moderator

There is no solution it's exactly as you been told

Gamepass cannot be shared on pc period HOWEVER JESSIE iS incorrect in a way

Yes it can't be shared however to download the game he must sign into the profile with gamepass and then download the game when done he MUST sign into his account on the xbox app not the PC

SO DONOT sign out of the pc just the xbox app

Then sign in as himself on the zbox app

No you can only play games included with gamepass

Eaplay and ubisoft plus games and cloud requires the registered account to be signed in he would've registered his MS account in the ea play app

You can sign in into the your husband account to download gamepass games and play via the xbox app with your own profile but that's it

Other profiles can't roam with gamepass you will have to wait for the upcoming family plan to do that