Can't sign in with my Game Pass account on the XBOX app

Discus and support Can't sign in with my Game Pass account on the XBOX app in XBoX on Windows to solve the problem; Sorry if this is too long, I'll try and keep it as short as I can. Context: A couple of years ago my father got me and my brothers a computer to... Discussion in 'XBoX on Windows' started by Kaincee, Dec 26, 2020.

  1. Kaincee
    Kaincee Guest

    Can't sign in with my Game Pass account on the XBOX app


    Sorry if this is too long, I'll try and keep it as short as I can.

    Context: A couple of years ago my father got me and my brothers a computer to share. He has his own account on the computer which allows it to run like his computer. Just now I added my own Microsoft account onto the computer (I'm 13 BTW) and downloaded
    the XBOX app onto our computer. Since we were repainting and recarpeting, our father's computer stayed in the house but our computer was put into storage. I got the XBOX app and signed up for my own Game Pass PC subscription on there. I was able to sign in
    to my own account instead of his just fine without many issues.

    Now that me and my brothers' computer is in the house again, I'm now getting the XBOX app on this computer instead of on my dad's. Like on my dad's computer, it signed into his account by default. But here's where the headache begins. I attempted
    to sign into my account on the XBOX app so I could play the Game Pass games with my subscription, and a popup said that I needed to reverify with Windows Hello. I clicked OK, then entered my password. It brought me to a screen that said I needed to
    enter my account's PIN. Since I set up my account a while ago, I don't remember ever creating a PIN. I tried a bunch of old PINs that our family used, but nothing worked. So I went into the settings to reset my PIN.

    Here in the settings, I find Accounts / Sign-in options / Windows Hello PIN. I click "I forgot my PIN" and it brings me to a screen to sign into my dad's account, with no button to switch accounts in sight. I literally can't reset my own PIN.

    Again, sorry if this was way too long. Does anybody know how I can switch accounts on this screen, or if there is another solution to this problem? Thanks, and feel free to call me out for being dumb, I'm generally not the brightest :/

    :)
     
    Kaincee, Dec 26, 2020
    #1
  2. Mage_Storm Win User

    Game Pass games take up no storage on my PC? (Read Desc)

    The accounts are on the same computer. I have it set up so that one xbox account has game pass and is signed into the store and the other is my personal account that i sign into games with. It does not matter if i use the account with game pass to sign into
    the apps.

    How can I tell apps to be available for all accounts? I also have games that do work but it is very few.
  3. SolidSgt Riggs Win User

    NFL app not working!

    Mine keeps having this issue dispite logging into my account, signed up for game pass and I can't watch a game without the app crashing or saying video isn't available at this time
  4. KoenScheffer Win User

    Using my brother's game pass ultimate on my pc (he has an xbox one)

    I read that you already found a solution, but are not 100% pleased with it.

    I haven't tried it with the Game Pass app yet, but this works with "Play Anywhere" games your brother "owns" through the "regular" Xbox Game Pass or by buying the specific game.

    So I can't guarantee this works for Game Pass on PC, but it's worth a try.

    First of all, sign in with your account on
    https://account.microsoft.com/family
    and add your brother's account to your family (or make sure your parents have added you both to their family if you both are still not of legal adult age).

    Then sign in with your account on your PC normally. Start the Windows 10 Store app, and in the upper right corner, click on your account picture and sign out. Sign in your brother's account, and have him download the game(s) that are available in the store.

    Try if the same method works for the Xbox Game Pass App.
    Hello and thank you for your answer, your solution works! I logged in the Microsoft Store with my brother's account and the account the Xbox (beta) App uses is my brother's; I misunderstood it, it is not the PC account that the Xbox (beta) app uses but the
    Microsoft Store one. I should be able to play on my own PC account now.

    Thanks again!
  5. ngocphi Win User

    Xbox Game Pass Ultimate Famly Sharing

    Hi There,

    The Xbox App for PC on Windows 10 should automatically have the Ultimate subscription flow in when my kids sign in but that is not the case. My kids are able to receive the membership on the console through my account and they can play the games through
    the pass which works fine no complaints. I need to know when will this Game pass subscription sharing will work with Xbox app for PC.

    Thanks,

    Akash
    Because it doesnt

    Home sharing is only a feature on the xbox one

    Not the pc

    Can I use my Xbox Game Pass Ultimate subscription on multiple Windows 10 PCs?

    Yes, just like Xbox Live Gold or Xbox Game Pass, you can use this subscription wherever you sign in. Your subscription is tied to you, not to a specific device.

    https://support.xbox.com/en-CA/billing/xbox-subscriptions/xbox-game-pass-ultimate-faq

    Keep in mind that it only applirs.to the membership itself

    Your kids cannot download any game on their own profile but they can use the xbox app.to play the games

    On the PC it's a bit awkward.

    First of all, you'll have to make sure yourkids s added to your Microsoft family. Sign in with your account on https://account.microsoft.com/family. There add your kids is
    Microsoft Account if not already done so.

    Now the complicated part on getting the Game Pass Games on your kid's PC:

    Your kids has to add your Microsoft Account as a second user to their PC.

    Then with your kids SIGNED IN, have themr go to the Windows Store or Xbox Game Pass App.

    If they signed in to these apps, to sign out temporarily from these apps, and you will have to sign in with your account.

    You ONLY sign into the APPS! You do NOT sign out your kids from their logged in account on the PC!

    Then with your account signed in on the store app or the Xbox Game Pass app, your kids can then download and install the PC games.
  6. ImAice Win User

    Multiple devices playing at the same time with Game Pass

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    Good question. I'm afraid home Xbox sharing is mainly designed for Xbox consoles. Basically, in order to share games to a different account on the console, the account where the game pass was purchased needs to be signed in all the time on the Microsoft store app. It can't be signed in and play at the same time.
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Can't sign in with my Game Pass account on the XBOX app

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