Can't Sign In To Xbox One

Discus and support Can't Sign In To Xbox One in XBoX on Consoles to solve the problem; Hi, I've come to use my Xbox One this evening and after turning on the console, my account wasn't logged in. After choosing "Sign In", my account... Discussion in 'XBoX on Consoles' started by MrJ4ck5on, Dec 9, 2017.

  1. MrJ4ck5on
    MrJ4ck5on Guest

    Can't Sign In To Xbox One


    Hi,

    I've come to use my Xbox One this evening and after turning on the console, my account wasn't logged in. After choosing "Sign In", my account continuously came up with the error "There was A Problem: We could not sign you in. Try again in a few minutes,
    or check your account by signing in to account.live.com. Sign In: 0x87DD0006"

    I tired disconnecting & reconnecting, restarting multiple times but nothing worked.

    I then found a YouTube video demonstrating the "Fix", where by going into settings and restarting the console completely will sort this.

    I've done this now and the account still isn't signing in. There was even an error during this, so I presume I've lost everything now as well.

    I've tried signing in on PC and everything appears to be fine with the account as far as I can tell.

    Anyone any idea why this might be?

    I don't really want to have to create a whole new account and start from scratch ideally but it doesn't look like I've much choice.

    I've not tried signing onto the console with any other accounts as I don't have another.

    Is this my only option? Will this even work?

    Cheers

    :)
     
    MrJ4ck5on, Dec 9, 2017
    #1
  2. notch1234888888
    notch1234888888 Guest
    Xbox one can't sign in

    Im having the same problem
     
    notch1234888888, Dec 9, 2017
    #2
  3. Daniel Bolger
    Daniel Bolger Guest
    XBox One - can't sign in... !!!!

    ok - just got signed in - after about an hour ! !

    Now I can't get into Xbox Live Gold...it's telling me that the content is not available. Please fix as this is wasting my membership time
     
    Daniel Bolger, Dec 9, 2017
    #3
  4. Francia J. Win User

    Can't sign into Xbox one

    Hi AmandaRothschild, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Kindly sign in to https://account.xbox.com/profile and check if you can sign in from there without any issues. If you can sign in from there please follow the steps below:

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps.
  5. Mister Maka Win User

    Can't sign into Xbox one

    Hey there Trnipp!

    Sorry to hear the troubles with signing into Xbox Live. To check, are you still having issues with signing into Xbox Live or has the issue cleared up for you?

    If you're still not able to sign in, let's make sure to give your Xbox One a full power cycle by holding down the power button for 8-10 seconds until it shuts off completely.
  6. Mister Mascot Win User

    XBox One - can't sign in... !!!!

    ok - just got signed in - after about an hour ! !

    Now I can't get into Xbox Live Gold...it's telling me that the content is not available. Please fix as this is wasting my membership time
    Hey there, can you elaborate a bit on what's not working exactly? What game or app are you trying to use and what error message are you seeing?

    Let us know!
  7. ART 44 is here Win User

    Xbox one can't sign in

    it's an Xbox one I forgot to mention
  8. JayW. Win User

    Xbox One - Can't Sign In

    No, this didnt hel0 it still wont allow me sign in with any account info. And now i cant use anything on my console.
Thema:

Can't Sign In To Xbox One

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