Can't sign in to Xbox App on Windows 10, error 0x409 0x80070424

Hello @Lisuuu,I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend to access the link below to check if you have the latest version of the app:

Verify that you have the latest version of the Xbox Console Companion app on Windows 10 | Xbox Support

If you are still facing the same error code, it means that the Microsoft Store is not working on your Windows 10 PC because Windows Update is disabled on your PC.

To resolve this error, follow the steps in the: Windows Update Troubleshooter.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming hope everything is going well!

Hi Gyzmo du78,

There are several possible reasons as to why you can't sign in to the Xbox app on Windows 10. The error code (0x409) 0x80070422 indicates that some of the services the Xbox App uses have not been enabled, or not working properly.
To resolve your issue, I suggest that you follow the solution provided on this
link.

Do get back to us with the results. We'd be more than willing to provide you additional help.

*try's to go onto xbox windows 10 app for the past 5 months says "We cant sign you in right now try again later (0x409) 0x8007041D

I have a new laptop with windows 10 pro preinstalled. As soon as I have started it it has updated to latest version.

I can't login and access with tha app "xbox one" , error (0x409), but I can login and access in rhe app "xbox smart glass". I have reinstalled the app with powershell and made sure all the services are running, I am the administrator of the laptop and signed
in with microsoft account, which is the same as the one I use for my xbox, in fact the smart glass app just signs in fine. and works

any solutions?

I am having this same problem. Says "We can't sign you in right now. Try again later (0x409) 0x8007041D"

This is also happening on my son's windows 10 laptop.