Can't sign in to my own account.

He would need his own account. You can't sign in and play on multiple consoles with the same account.

No. You can't be signed in on the same account and play a game at the same time on 2 consoles. He would need his own account.

[quote user="MASTER WAR HERO"]Haaa it wouldn't let me use my own content on my friends xbox even when I was signed in with my own user which I used to buy the dlc's.[/quote]Silly question but were you signed into LIVE when you tried this?

On another console, even if you are signed in with the purchasing account, you can't use it without a connection to LIVE. Except when you've done a license transfer to enable offline/other account play.

Hello rania_099,

Thank you for your contribution to the Microsoft community. Just a reminder, here on community, we do not have any hold when it comes to account due to privacy and safety purposes.

I'm sorry to hear that you're having trouble signing in to your account on the mobile app. Here are a few troubleshooting steps you can try:



1. Make sure you have a stable internet connection.

2. Check if there are any updates available for the app and install them.

3. Try signing in to your account on a different device to see if the issue persists.

4. Reset your password by clicking on the "Forgot Password" option on the sign-in page.

If the issue still persists, please contact our dedicated Live support so that you will be able to regain access to your account.

Please follow the steps below to reach out to our live support team:

1. Please use this link: Contact us | Xbox Support
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
3. If not, please select the country/region it is showing and select the correct one among the lists.
4. Make sure to use to check the available contact times of the support.
5. Select the "Contact Us" button
6. Select the drop-down menu options that will match your concern.
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

Hope I helped! Please do not hesitate to ask if you have further concerns. I will be waiting for you and I would be more than glad to assist you further.

YanYannn
Microsoft Community Moderator

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

If you are unable to sign in to your account because you no longer have access to the authenticator or phone number that is associated with it, there are a few steps you can try to regain access:

If you still have access to the email address associated with your account, try resetting your password. This should allow you to sign in to your account and update your authentication methods.

If you are unable to reset your password, or if you no longer have access to the email address associated with your account, you may need to contact the support team for the service you are trying to access. They may be able to verify your identity and help you regain access to your account.

I hope this helps!