Cant sign in to my account

Not sure if anyone from microsoft can help me here. After signing into my console after many months my account will not sign in. It simply says try in 2 minutes and a error code which i tried to recover the account to get the same error again. Please help...

Cody

:)

 

Cant sign in to my account

Very recently when i try to acces my xbox live profile it asks me to input my my email and my password. Then procedes to load a page that says would you like us to remember your password but before it finishes loading the next screen pops up saying "there
was a problem. try again later. code 8015011" What is strange is that while testing my connection it says that i am fully capable of connecting to xbox live and there was no indication of what the problem is. I am able to sign into my profile on xbox.com but
there is nothing that i can do from there and every troubleshoot i have tried has failed. Any help will be very much appreciated. Thank you

 

Cant sign in to my account

[quote user="Suqarycarcass13"]

Very recently when i try to acces my xbox live profile it asks me to input my my email and my password. Then procedes to load a page that says would you like us to remember your password but before it finishes loading the next screen pops up saying "there
was a problem. try again later. code 8015011" What is strange is that while testing my connection it says that i am fully capable of connecting to xbox live and there was no indication of what the problem is. I am able to sign into my profile on xbox.com but
there is nothing that i can do from there and every troubleshoot i have tried has failed. Any help will be very much appreciated. Thank you

[/quote]

Hey there, this seems to be a common issue, there is a fix that appears to work for the users it's been suggested to.

Firstly, go to delete your profile from your console. Note that you need to delete your profile ONLY as opposed to profile and
items.

Next, please clear your system cache. Best to do this two or three times for good measure.

After that, please re-download your profile, and try again.

Let us know if that works.

 

Hi there. Sorry that you're having trouble signing in.

Would you please provide the error code so that someone can better assist you?

 

No problem. Message states try again in two minutes or sign in via website, error code: 0x80070005 and I have also tried microsoft solution to recover the account twice now.

Thanks in advance

 

Have you tried using the Error Code Lookup service?

support.xbox.com/.../error-code-lookup

 

I suggest you to contact xbox live support for account issues. They can check your personal data and help you find a solution.

support.xbox.com/.../contact-us