Can't sign in to gamertag on Xbox one x

HarveyT999 · May 28, 2018

For the last few days have been unable to sign in on gamertag on the Xbox. Each time just returns to the sign in page. Gamertag showing. Have tried going into settings but can't sign in that way either. Help!

:)

Fuhgeddit · May 28, 2018

Need help setting up two consoles.

I had to set up a 2nd gamertag for my wife because she was signing into the xbox one slim and it was kicking me out of my X.

donnababe · May 28, 2018

Replacing Xbox One - Game Saves and Account Question

I believe u can use your USB HDD based xbox games on any Xbox one as long as you sign in with your gamertag on another console

Sword Style

If you're talking about the 360, just hit the guide button then press X to sign out. Then select the gamertag you wish to use. If you're talking about the Xbox One, then just say out loud "Xbox Sign me in" then select the gamertag you wish to use.

RyanDoesOnline

RESOLVED: I signed out of all devices associated with my Xbox gamertag and resigned in. I'm thinking this was an issue after switching from Xbox One to the Series X.

Terry small

Hi,

Thanks for your reply,

The last time I used my old account was on my xbox one, and the last thing I did was to transfer my game's to my new xbox series x.

When I got my xbox series x,

The first thing I did was to sign in but what appeared was the new gamertag.

I didn't change my gamertag myself, it just appeared,

My gamertag plus #701 on the end of it.

After I transferred my game's I restored to factory settings my xbox one, then sold it.

I have never received any enforcement action at any time.

I'm just puzzled as to how I have this new account.

I must say though, I can't remember the last time I physically signed in because I was permanently signed in, I've always just turned on my xbox and my gamertag/avatar appeared on screen.

But when I signed in to my new xbox series x I was prompted to choose a new picture for my gamertag.

So obviously when I tried to play any of my games they would start at the very beginning.

All progress lost.

I've tried to delete my account and start again but when I try, it just goes to this new account.

I can only assume that I forgot my password for my old account and created a new one, and I must have created a new account by accident.

I can't think of anything else that may help you to help me.

Regards

Carter7-D0A1B1F3-D12

Download 'Smartglass for Xbox One' on ios/android, sign in and download for each Gamertag, alternatively....delete the game and re-download it on each Gamertag.

Having said that, if you are the only one with Gold, you can't. The Gold is only 'shared' on the console, not given to each Gamertag as a gift.

Ade Connell

My sons is an x box one s and mine Is just the x box one. We can't sign in to either of our accounts on both consoles!

Can't sign in to gamertag on Xbox one x