Can't sign in to Bedrock Minecraft on PC

Hello, Bend O. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear you're having trouble signing in to your account on Minecraft.

Based on the information you provided, I can suggest the following potential solutions.
(Skip the ones you already tried)

A. Run the Gaming Services repair tool and verify if you're able to sign in after that.

https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool > Please expand the field that says “Downloadable version” and follow the steps.

B. Search “Services” by using the Windows search functionality and look for the following services:

IP Helper
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
Gaming Services

For each service: Right-click on the service > Properties.
In Startup Type, set the service to Automatic.

If the service isn’t started, click Start > Apply > OK to save changes, restart your PC and try again.
Note: In case GamingServices can't be modified, skip that one.

C. Perform a clean boot in your PC, once restarted, try again.
You can follow the steps for the clean boot process, by clicking here:

https://support.microsoft.com/topic...-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

D. Right-click on the Windows button and select PowerShell (run as an administrator).
Then, run the following command: (You may want to copy and paste the entire command)

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}.

This command can take a while to end, but when the process ends, you should be able to type in the PowerShell window.
After that, please restart your computer and try again.

E. Create a new local user on your PC. Then verify if the sign in feature works on the new user.

https://support.microsoft.com/windo...-windows-20de74e0-ac7f-3502-a866-32915af2a34d

I'll look forward to hearing your comments.

Regards,

Arturo.

Your friend needs to confirm his license for the Minecraft Bedrock Edition for PC. Please ask your friend to sign in to https://account.microsoft.com/billing/orders then check if he can see the transaction order for the Minecraft Bedrock Edition for PC stated as "completed".

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If you own the Minecraft Bedrock Edition for PC you should also get the Minecraft Java Edition. Can you please sign in to this link and click on "Get": https://www.xbox.com/en-us/games/store/minecraf...

After that sign out and sign back in on your Minecraft launcher, make sure that you're signed in under the correct account.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If you own Minecraft for Windows, you should be able to get Minecraft Java Edition for free.

Make sure to sign in to this link using the account that owns the Minecraft for Bedrock PC and click "Get": https://www.xbox.com/en-us/games/store/minecraf...

Once you have it, sign out on the Minecraft launcher and sign back in to play the game.

Hello Daniel Glays,

We appreciate for your patience.

Based on additional research, if you bought Minecraft Java and Bedrock together but can only play Minecraft for Windows, it may be due to family sharing. If you are playing Minecraft for Windows through family sharing, you may not be able to access Minecraft: Java Edition without buying on this account.



You can also try signing out on Microsoft Store App, Xbox App, as well as Minecraft launcher then sign back in.

Or, try to validate first if the transaction is successful. Please sign in to Microsoft account | Order history and check if you can see the order from there stated as “completed”. Once confirmed sign out on Microsoft Store App, Xbox App, as well as Minecraft launcher then sign back in.

Here are some helpful links for you to check.

• Minecraft: Java & Bedrock Edition for PC Standard Edition
  
• Java & Bedrock Edition for PC is out on June 7 | Minecraft
  

We are looking forward to your response.

We will be glad to follow up and help you.



Sincerely,



Moderator

Microsoft Community