Can't sign in the Xbox app on PC

Robbie Miles · Nov 5, 2021

I currently have a BRAND new windows PC that I'd like to be able to play games on from my PC using my game pass ultimate, this doesn't work and when I click the SIGN in option within the app, it flashes a dialogue box like it's going to prompt you for creds, but it disappears so quickly you can't see what it is, it does this a few times and ends up just doing nothing, therefore I'm in a continous loop of not being able to sign in.

I've tried adding the account through my Windows 10 accounts, removing it, re-adding it, resetting the store, resetting the xbox app, uninstalling and reinstalling the xbox app, just about every troubleshooting step I could find and nothing has worked.

Can anyone help?

:)

ngocphi

There is no solution it's exactly as you been told

Gamepass cannot be shared on pc period HOWEVER JESSIE iS incorrect in a way

Yes it can't be shared however to download the game he must sign into the profile with gamepass and then download the game when done he MUST sign into his account on the xbox app not the PC

SO DONOT sign out of the pc just the xbox app

Then sign in as himself on the zbox app

ScantilyCloud

Hey arbitoryraptor2,

Can you sign into websites? Can you try logging into a different account? Both beta and the regular version?

Let me know!

-

Barriston

Nevermind, there was a Windows update. After installing that it's all good.

Robbie Miles

Didn't work, I downloaded it but the issue is the same in that app, it quickly flashes a dialogue box and then it goes away.

This one at least gives some information, which I've also looked up in my first round or two of troubleshooting and found no luck in getting anything to work. It does say 0x409 0x80070422, if helpful.

I definitely think the issue seems to be deeper, and perhaps related to windows accounts, which is why I tried all the troubleshooting with adding windows accounts and such in just regular windows 10 settings.

Let me know your next thoughts...

Mr. Trust_A

Hi TwoNanigans,

Sorry for the inconvenience this must have caused you.

Is the issue also present when you go to Xbox.com from your PC and click on Sign In?

Have you tried uninstalling and reinstalling the Xbox app?

Wondering if you have made any changes on your device that might be responsible?

It is also possible that there is a network interruption with the Xbox Live server, the app is out-of-date or your app has lots of corrupted data.

You may try resetting the Xbox app:

Go to Start
Click on Settings
Select System
Click on Apps & Features
Locate the Xbox app
Click on Advanced Options
Select Reset

After resetting, kindly restart the device for changes to take full effect.

Hope this helps.

Regards,

Can't sign in the Xbox app on PC