Can't sign in or create an account on Xbox one x

kaoticmonster27 · May 15, 2022

I've had this xbox for a year or so, then when I tried to log on today it'll skip the pop-up passkey prompt everytime. So, I factory reset everything, and now it won't even let me add my account.

Is anyone else having/had this problem?

:)

kaoticmonster27

No use... could this be a hardware problem?

kaoticmonster27

Unfortunaly, It's still the same

Ricardo Lechuga

Please perform a power cycle reset, follow these steps:

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

Restart your Xbox console. Press and hold the Xbox button in the center of your Xbox controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

If you are using a router, plug in the router and wait for all the lights to return to their normal state.

kaoticmonster27

WAIT A MINUTE!!! I finally fixed it. YOU HAVE TO DO A OFFLINE UPDATE

kaoticmonster27

But I tried that, still the same 1 second blank prompt appears and disappears when I try to make one.

Can't sign in or create an account on Xbox one x