Can’t sign in only get this error please help!

anyone know how to get multiplayer? It says “go to Xbox.com to sign in to multiplayer and change the settings” but I can’t find the settings please help!

Error 8015000A

“Sorry, there’s a problem with the credentials that you’re using to sign in” can you fix this problem please as can’t sign or re-download my profile account to my Xbox

Never had a problem then all of a sudden can't sign in. Gets hung up on this error screen.

I can’t get in fortnite because of this error screen

Please read my post again, I specifically mention that I have tried to click on sign in with Microsoft and that’s when I get the error.

I migrated to the Microsoft account and it won’t let me sign in now. I can’t even try it just gives me an error.

I just want to play Minecraft a game I’ve been playing since 2011.

Hi Christopher,

Please don’t reset your system or uninstall anything (just unnecessary) as recommended earlier by the Independent Advisor. This account error is something on Microsoft’s side and any troubleshooting won’t help. A lot of others experience this issue and there’s not really any specific reason/cause.

Is there an error code/message or simply just ‘Internal Server Error’ when you try to sign in, and when did it first start to occur? Can you share a photo of this here, please? Just be sure to hide any personal info.

Also, are you able to successfully sign in to your account on other devices? Even if your PC is the only device affected, this still doesn’t necessarily mean that it’s at fault for the error.

Regardless of the above, you would need to contact support directly. We can’t access accounts here on the forums and can only advise.

Hope this helps.