Can't sign in on Xbox Series S

Xboxuser888 · Apr 5, 2025

I've been trying to sign in to my passwordless Microsoft account on my Xbox Series S using the code given on my Xbox, but it's not letting my complete the sign-in. My phone will state that I'm all set and can close the tab, but it doesn't sign me in. The only way I seem to be able to sign in is if I remove my account and add it back. But then if I try to do anything like changing my display theme or try to purchase a game, it brings me back to another code that will say I've signed in on my phone but it doesn't register or sign me in on the Xbox. How can I fix that?

:)

Obsessive Power

Hi,

You can play disc based Xbox One and BC games on a Series X. The Series S does not have a Blu-ray drive. Series S is a digital only console. You can't play discs on it.
Xbox accounts work on Xbox 360, Xbox One, Windows 10, Series X and S. All you need to do is sign in. All your digital games/DLCs, achievements and save games come with you. You don't need a separate account for Series X/S. In addition, your Xbox account
will continue to function on any of your old consoles. You just won't be able to sign in on two devices with one account at the same time.

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues signing into your Xbox Series S.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check internet connection. Make sure that your Xbox is connected to a stable internet connection. Restart your router or modem if needed.

And then perform a full power cycle on your Xbox. To do this , hold the power button for 10 seconds to turn it off completely, unplug it for a minute, then plug it back in and restart.

Make sure your Xbox is running the latest system update. Go to Settings > System > Updates and check for updates.

Next is to remove your account from the Xbox, then re-add it. Go to Settings > Account > Remove accounts, select your account, and remove it. Then, add it back by selecting Add new.

Thank you for your cooperation.

Xboxuser888

Unfortunately, I've already tried this and have tried again. As previously mentioned, I would have to remove myself each time I log in. I also still can't make purchases, change my theme because it does not complete the sign in.

ngocphi

You can't

Home share is a console only feature

To use gamepass on pc you must be signed into the xbox store with the purchasing profile

And can't be used offline

Also a profile can only be signed in in one place at a time

This is NOT an issue with series s as home console allows profiles ob the console to use it

Francia J.

No worries, it's the setting for Xbox Series S as well. By the way, what is the exact error or issue that your son is getting whenever he is trying to play or sign in on Xbox Series S?

Can't sign in on Xbox Series S