Can't sign in, no virtual keyboard.

Unable to do anything without signing in, but I have no virtual keyboard to do so.

The problem is that the onscreen keyboard or virtual keyboard will not appear whenever I try to search, enter passwords, or text the virtual keyboard never appears the cursor flashes a few times then stops the controller is completely unresponsive the only responsive button on the controller is the home button in the center of the controller which pulls up an onscreen menu that I still can't navigate because no other buttons on the controller are responsive but like I previously said this is only temporary but as soon as I need to pull up the virtual keyboard it happens all over again my virtual keyboard will not appear onscreen

are you able to sign in at Xbox.Com ? If you can, then you're making a typing error, and the virtual keyboard on the Xbox can be a little difficult to use at first.

Hey Dreadnoughts967! You may want to try a factory reset using the keep my games and apps option. Steps on that can be found

here. Post back and let me know!

Hello Luis,

We understand that you're experiencing an issue concerning the virtual keyboard on your Xbox One console not being the normal size that it was.

We recommend trying a power cycle
of the console.

If the problem persists, try doing a soft factory reset of the console,
reset and keep games and apps to help reset the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

Try this out first and let us know the results.