Can't sign in my profile/games not loading

Toronos RedCrow · Feb 13, 2015

I was playing earlier today with no problems but no I can't seem to do anything with the xbox one. My console is connected to the internet but when I hit the sign in button it just fades the screen for a few minutes then does nothing.

When I tried to load a few different games they just went to the cover that comes up before the game loads and just stayed like that, waited 10 minutes on one but nothing happened no error codes or anything. Anybody else having this problem

:)

WoodsMonk · Feb 13, 2015

Geometry Wars 3: Dimensions

Anyone else get this message everytime they load the game. "You must be signed into a profile to play this game." ?

BlueReaper · Feb 13, 2015

hanging in game loading screen

I can sign in on the XB1 dash with my profile. But when i go to any game, (tried Forza 5, Strikesuit), TF, Spark) I can not get past the loading screen.

Also if i sign in on the dashboard and the start the game, it prompts me again to sign , after that it stays in the loading screen.

I can play a game as guest, but if i chose to sign in with my XBL account it stays in the loading screen on every game i tried. for atleest 50 minutes each game and i still cant play any game.

can someone please help

i will share in upload studio my next attempts

x CreaM v · Feb 13, 2015

Has anyone had issues with gamerscore not adding im missing 635 gamerscore from battlefield 4 its says i have 5 achievements on the game but when i look at the achievements it say i have 31 anyone know how i can fix this ?

Cyro Nux · Feb 14, 2015

I'm having exactly the same issue, screen fades at login and then does nothing.

Won't load a disc either, behaving like expensive paperweight!

Trigger2991 · Feb 14, 2015

I am also having the problem of trying to load games and just seeing the cover screen. If I push the xbox button and go back to the dashboard and then press the menu button, there isn't even an option to 'quit' the current game or app. It doesn't appear
to have even started.

The only way I can fix this is to do a power cycle (press the button on the front of the Xbox for 10 seconds until it shuts down and then switch it back on). It will last a day or two, then need another power cycle. Very frustrating that 'Instant on' is
only good for a few days.

Microsoft: Is this a known issue? I have seen mentions of the cache being cleared during the power cycle and this being the culprit.

Goooner1 · Feb 14, 2015

It's known issue by the hundreds of us on here that are experiencing it, Microsoft refuse to even acknowledge it, let alone fix it.

dustyballs78 · Feb 16, 2015

Try updating.your console. Turn off auto-on. Make sure that console is well ventilated. Some suggestions

dup61f05efa-4739-4166-965c-6707ab0d36fc · Oct 31, 2018

Same issue here, I can't sign in, kinect doesn't recognize me although when I hold my hand up I get the onscreen hand. Tried to recycle the console and that didn't work, no apps work including tv app.

JennyKrüger

I cannot sign into my account offline because the profile isn't loaded yet. I had to restore my xbox to factory settings so the profile doesn't show up and since I can't sign in at all, I can't change the settings to let it sign in offline. My xbox doesn't
need an update. It is connected to the internet just fine and shows no new updates.

USNavyJHarris

Sign out of your LIVE profile and the game will load, then it will say that you will be unable to save the game. It will show the home screen then back out automatically and ask if you want to continue offline or sign into your profile.

-THIS IS WHAT I EXPERIENCED-

I signed back into my profile, the game began loading rosters, settings, etc.

THEN

it brought me to my profile home screen with my MyCareer and stuff.

I hope this helps.

Enerjectik

Just load into a profile without a Gold account, or even xbox live at all, load the game, It will let you into the menu. then, sign out of that profile, and sign into your original profile, and boom! done.

SWAGER383572

The game is backwards compatible, however like I said the game just won't count my profile as signed in. (In detail) I'm signed in to my Xbox account, launch the game, then a screen pops up saying "loading Xbox 360 info" and then the game loads up, when I press start the game says, "Profile not signed in, progress will not be saved, please sign in" however when I use my father's account, the game allows his account to be signed into the game but his profile is transferred from an Xbox 360. If it keeps happening will getting Xbox live at least once help resolve the issue?

MochaKia

I didn't have a problem until yesterday. I can turn my xbox on and wait for whatever to load and then when I go to sign in to my profile, my daughters profile or even to add new profile - a grey box pops up and then disappears and we can't do anything
else. So I can't get on xbox live to get to system settings or anything.

Can't sign in my profile/games not loading