Can't sign in into xbox live account on Xbox app Windows 10

Hi! Are you able to sign in the Xbox-app (or other Xbox Live games for Windows 10) using this account?

Hi there Christopher,

Thanks for reaching out! I'm sorry to hear about the issue signing into Xbox Live.

On Windows 10 PC, try the following page :
How
to sign in to the Xbox app on Windows 10 and
Sign-in problems with in-game accounts on Windows 10

Hope this helps. Let us know.

Hey there PeachCypress332.

If you're using a Microsoft account on a Windows 10 PC an Xbox Live account is automatically created for things like purchasing from the app store and using the Xbox App. You're not required to use the account, but it is tied to the account that you use to
sign into a Windows 10 PC with.

You can't change a gamertag into a previously owned one but you could sign in to the Windows 10 Xbox app with the old one though.

This link will give you you all the info you need to sign in to the Xbox app on Windows 10.

support.xbox.com/.../signin-xbox-app-on-windows-10

Hi,

If you signed in to Windows 10 using your Microsoft account, that account will be linked to the user account signed in on the PC. The Xbox app will take the Microsoft account credentials you used to sign in to Windows 10 and check to see if there's a gamertag
associated with this account. Currently, we don't have an option to remove the auto-sign when launching the Xbox app. However, if the Microsoft account that you've signed in to your computer doesn't have an Xbox Live account, you can select
Sign in with a different account option when you get a page that says "Let's get you an alter-ego for Xbox Live (We call it a gamertag)". This will bring up the account picker screen, and you can
add the Microsoft account you use to sign in to Xbox Live. You may refer to this link about how to sign in to the Xbox app on Windows 10.

Let us know if you need clarifications.