can‘t sign In at The Xbox.com website!!!!!

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello Kadoo_409,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble signing in at Xbox.com. This sounds like a frustrating issue and I appreciate your patience and efforts to resolve it.



There are a few possible causes for this problem, such as a corrupted cookie, a network error, or a service outage. To troubleshoot this issue, please follow these steps:



1. Check the Xbox Live service status at Xbox Status | Xbox Support. If there is an ongoing service issue, please wait until it is resolved and try again.

2. If the service status is normal, try clearing your browser's cookies and cache again.

3. If clearing the cookies and cache does not work, try resetting your password at https://account.live.com/password/reset. You will need access to your email or phone number associated with your Microsoft account. After resetting your password, try signing in again at Xbox.com.

4. If resetting your password does not work, try using a different device or network to sign in. For example, you can try using your phone's cellular data instead of Wi-Fi, or using a different computer or tablet.

5. If none of these steps work, please contact us again and provide us with the following information: the error message or code you see when you try to sign in, the browser and device you are using, and the date and time of your last attempt.



We apologize for any inconvenience this issue may have caused you and we hope to resolve it as soon as possible. Thank you for choosing Xbox and have a great day.

I can‘t loggin in the ps4 edition they stands

WE TRIED TO SIGN YOU IN TO YOUR MICROSOFT ACCOUNT, BUT SOMETHING WENT WRONG

Hello kaze3e,

Thank you for your post. I understand you are looking to add a friend on your Xbox Profile on our website, please visit your
Xbox Profile and you'll have the option to add a friend. For more information, check out this article:

How to add new Xbox friends.

I hope this helps!

Hello Ezra

Thanks for your help, the only problem is that when I go to my profile and click on "Friends" I will get send to the website I already mentioned in the main question...

best regards!