Can’t set Xbox as home Xbox?

Banana Goo Pi · Nov 23, 2016

I haven’t used the “My home Xbox” setting at any point in the 3 years I have had an xbox one because I am usually the only one who uses it. However there are two other people living with me now who like to play and have their own accounts(non-gold) and neither
could play any of my games when my profile wasn’t logged in. Because of this I decided to see if there was a way to fix that and the “My home Xbox” option came up. So when I went and clicked “Make this my home Xbox” it told me that it couldn’t do it because
I have set it more than three times in the last year. However I haven’t changed that setting a single time since I bought it and have no idea what to do.

:)

Ezcf · Nov 23, 2016

Xbox home

my friend took my last Xbox home without premition and I can’t set it as my home now please allow me 1 more home so I can set it as mine please

Carls Nacs · Nov 23, 2016

Can’t set Home Xbox

Does anyone know if there is a way to see what accounts have this console setup as the home Xbox?

Mister Maka · Nov 24, 2016

Hey there Banana Goo Pi, it sounds like you may have set up multiple home consoles on accident. This can sometimes occur if you download your profile to a new Xbox One and set it as your home console.

I'm afraid we aren't able to change the limit of home Xbox One consoles to change, but if you have any questions or concerns you're welcome to reach out to
Phone/Chat support

Hyzrah

Hello, Carls Nacs.

You would need to sign in on the Xbox that you want the games on and make that person’s Xbox your home Xbox. The other person would need to do the same thing. He would need to make your Xbox his home Xbox.

If you are getting that error above, I would contact Xbox Support via phone or chat, as one of the Xbox’s have probably used all of their “Make This my Home Xbox” trials. Xbox Support should be able to tell you who has used these trials as well.

You can contact Xbox support at: 1-800-469-9269

SatanicoDrCadillac

Customer support cannot offer additional switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select Help when you see the message, Can’t
make this your home Xbox. You may be eligible to receive an exception.

You can also get help with your home Xbox in Xbox Assist. Press the Xbox button to open the guide, select System > Xbox Assist, choose My Xbox Assist > Search,
and then enter My Home Xbox.

McDaddyTree

Here is a handy guide about setting your home Xbox: https://support.xbox.com/en-US/games/game-setup/my-home-xbox

Please note you can only change your home Xbox 5 times in a year.

Allebas

Hi Awesome Sniper,

I notice alot of people have been having this issues. Since you already spoke to customer support and factory reset your Xbox 5 times there isn't much more to do. The only last option is try removing and hen readd your profile. Hopefully this can help.

Carls Nacs

Does anyone know if there is a way to see what accounts have this console setup as the home Xbox?

Can’t set Xbox as home Xbox?