Can't set up billing info cause it's in USA format

Discus and support Can't set up billing info cause it's in USA format in XBoX on Consoles to solve the problem; The Xbox 360 is is set via Australian/English etc but when we want to purchase something, I sign in and the billing address is set up for USA. How can... Discussion in 'XBoX on Consoles' started by Rescheszoid, Jun 28, 2015.

  1. Rescheszoid
    Rescheszoid Guest

    Can't set up billing info cause it's in USA format


    The Xbox 360 is is set via Australian/English etc but when we want to purchase something, I sign in and the billing address is set up for USA. How can I change that? Help please?

    :)
     
    Rescheszoid, Jun 28, 2015
    #1
  2. How rubbish is the billing form

    My locale us set to uk but still usa address in billing info. Where else should i change it??
     
    UnguardedGrub12, Jun 28, 2015
    #2
  3. MussiBR
    MussiBR Guest
    Not receveing the rewards deposit - wrong address

    Hi, my account and billing info are all ok but still the rewards program warns me that I can't receive deposits cause it's wrong address, thanks.
     
    MussiBR, Jun 28, 2015
    #3
  4. WPAK
    WPAK Guest

    Can't set up billing info cause it's in USA format

    Hi there,

    it sounds like that your account may be connected to the US region. What country is shown in the Country/Region field shown on this link:
    live.xbox.com/.../BillingAccountInformation

    If it shows US then the account is indeed connected to the US as country, which is why billing info is shown in the USA format.

    IF that is the case then you might want to migrate the account to the correct region, but this will have some consequences and limitations so be sure to read it all:

    support.xbox.com/.../change-region


    If your account is the correct region already and purchases only show up in $ on xbox.com be sure to set the country in the bottom left corner to the correct country

    Let us know the results
     
  5. WPAK Win User

    Can't set up billing info cause it's in USA format

    Hi there,

    it sounds like that your account may be connected to the US region. What country is shown in the Country/Region field shown on this link:
    live.xbox.com/.../BillingAccountInformation

    If it shows US then the account is indeed connected to the US as country, which is why billing info is shown in the USA format.

    IF that is the case then you might want to migrate the account to the correct region, but this will have some consequences and limitations so be sure to read it all:

    support.xbox.com/.../change-region


    If your account is the correct region already and purchases only show up in $ on xbox.com be sure to set the country in the bottom left corner to the correct country

    Let us know the results
  6. UnguardedGrub12 Win User

    How rubbish is the billing form

    My locale us set to uk but still usa address in billing info. Where else should i change it??
  7. XBF Brad A Win User

    Forced USA in billing info

    Hello Rudolf,

    You will want to make sure the region is set up the same on both your profile and the console. Here is information on

    changing region on Microsoft account
    . Also check the region on Xbox.com see if it matches region you are in.

    Hope this helps.

    Thanks,

    Brad
  8. steeledwand7664 Win User

    Forced USA in billing info

    You would want to go to account.microsoft.com and make sure your billing address is for the country that you live in.
  9. ngocphi Win User

    Australia - Region error when trying to download Black Ops map packs.

    So create an account for australia

    If you added ms points wouldn't you have noticed that you could only add USA ms points?

    All ms points are region locked and to have a USA account on autorenewal you actually need a USA creditcard and billing info.

    Once set an region of an account cannot be changed
Thema:

Can't set up billing info cause it's in USA format

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