Cant send messages, receive messages or join parties...

Discus and support Cant send messages, receive messages or join parties... in XBoX on Consoles to solve the problem; hoping for some help as we are lost on this, my dads account on the same console works with no issue. I can play online says all connections are fine... Discussion in 'XBoX on Consoles' started by ShellingMonkey2, Oct 14, 2014.

  1. Cant send messages, receive messages or join parties...


    hoping for some help as we are lost on this, my dads account on the same console works with no issue.

    I can play online says all connections are fine but when sending messages, beacons don't appear when I send party invites the beacon comes up but nothing is sent! I have downloaded my profile again, cleared cache and checked connections....

    All help/suggestions gratefully received!

    :)
     
    ShellingMonkey2, Oct 14, 2014
    #1
  2. CRY5lS
    CRY5lS Guest
    XBL bein slow

    Im able to log in but I cant send or receive messages or join parties and other people are experiencing the same thing to.
     
    CRY5lS, Oct 14, 2014
    #2
  3. New problem

    cant send messages or join parties
     
    Tsundere Kirino, Oct 14, 2014
    #3
  4. oOUTSIDERo62
    oOUTSIDERo62 Guest

    Cant send messages, receive messages or join parties...

    It is possible that you have received a communications suspension. This is what it sounds like anyway. You can post in this forum:

    forums.xbox.com/.../41.aspx
    to see if you have indeed been com banned and why. If this is not the case, please post again and we can go from there.
     
    oOUTSIDERo62, Oct 14, 2014
    #4
  5. oh that sucks!! why would I have been banned? I only play with school friends and do nothing to upset them :-(
     
    ShellingMonkey2, Oct 14, 2014
    #5
  6. oOUTSIDERo62
    oOUTSIDERo62 Guest
    Communication suspensions usually happen when you are reported for things like swearing or if you send messages that are offensive. Usually you will receive an email explaining the suspension. These suspensions are normally temporary. It might not even be
    what is happening, I just suspect this because of what you have explained is happening. You may find that we need to go farther to figure this out, but posting in the forum I linked is a good first step.
     
    oOUTSIDERo62, Oct 14, 2014
    #6
  7. oh right, don't swear so wont be that! Cant send messages, receive messages or join parties... :)

    I have send post to where you suggested, haven't received any emails or info hence the lost/confused feeling Cant send messages, receive messages or join parties... :)

    I have just read that people were having issues mon/tues so hoping its maybe that and will be solved but cant find any Microsoft info on that...! thank u for your suggestions its nice to know there are helpful people out there Cant send messages, receive messages or join parties... :)
     
    ShellingMonkey2, Oct 14, 2014
    #7
  8. oOUTSIDERo62
    oOUTSIDERo62 Guest

    Cant send messages, receive messages or join parties...

    If you want, try sending me a message. By the way you post, I do not expect this was a com ban. More then likely just some other problem. I do know there was service alert happening, maybe that was the problem.
     
    oOUTSIDERo62, Oct 14, 2014
    #8
  9. nope, not working........

    tried to send my brother a message as well and I go through all the motions but when I press on send it just closes it all down, no beacon to say 'message sent' like it normally does..
     
    ShellingMonkey2, Oct 14, 2014
    #9
  10. oOUTSIDERo62
    oOUTSIDERo62 Guest
    Ok, one other thing I see is that the account you are posting with shows as being a Silver member, and you need to be a Gold member to send messages on LIVE. Is it possible that you need to renew your membership?
     
    oOUTSIDERo62, Oct 14, 2014
    #10
  11. this isn't the account that is playing up my account is gold mem til nov it doesn't let me post on forums cos I have a child account this is mums account that we used to help set mine up do u want my account info?
     
    ShellingMonkey2, Oct 14, 2014
    #11
  12. oOUTSIDERo62
    oOUTSIDERo62 Guest
    No, I am just a gamer like you. Never give out your account info. Ambassadors do not work for microsoft, we are just members of the community that like to try to help others. I guess the best thing for now is to see if the Enforcement Team answer your message,
    and if you do not have a ban in place, post again and either I or another ambassador, or Official Support will try to get this worked out for you.
     
    oOUTSIDERo62, Oct 14, 2014
    #12
  13. Cant send messages, receive messages or join parties...

    oh ok wasn't too comfortable to hand it out so I know for future posts thank you!

    I will wait to see if they get back to me soon!

    thank u for your help
     
    ShellingMonkey2, Oct 14, 2014
    #13
  14. oOUTSIDERo62
    oOUTSIDERo62 Guest
    If you have a child account, the parental controls may be the problem. You might need to check the parent account to see if any settings have changed that are limiting your ability to communicate as well.
     
    oOUTSIDERo62, Oct 14, 2014
    #14
  15. everything checked all as it was before I stopped working last night
     
    ShellingMonkey2, Oct 31, 2018
    #15
  16. oOUTSIDERo62 Win User

    Cant send messages, receive messages or join parties...

    Communication suspensions usually happen when you are reported for things like swearing or if you send messages that are offensive. Usually you will receive an email explaining the suspension. These suspensions are normally temporary. It might not even be
    what is happening, I just suspect this because of what you have explained is happening. You may find that we need to go farther to figure this out, but posting in the forum I linked is a good first step.
  17. ShellingMonkey2 Win User

    Cant send messages, receive messages or join parties...

    everything checked all as it was before I stopped working last night
  18. oOUTSIDERo62 Win User

    Cant send messages, receive messages or join parties...

    If you have a child account, the parental controls may be the problem. You might need to check the parent account to see if any settings have changed that are limiting your ability to communicate as well.
  19. ShellingMonkey2 Win User

    Cant send messages, receive messages or join parties...

    oh right, don't swear so wont be that! :)

    I have send post to where you suggested, haven't received any emails or info hence the lost/confused feeling :)

    I have just read that people were having issues mon/tues so hoping its maybe that and will be solved but cant find any Microsoft info on that...! thank u for your suggestions its nice to know there are helpful people out there :)
  20. oOUTSIDERo62 Win User

    Cant send messages, receive messages or join parties...

    If you want, try sending me a message. By the way you post, I do not expect this was a com ban. More then likely just some other problem. I do know there was service alert happening, maybe that was the problem.
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