Can't Send Messages - Clean Record

Please try this troubleshooter if you have not already.
http://support.xbox.com/en-US/xbox-one/xbox-live/cant-send-messages

same here, cant send messages on xbox or smartglass and my record is all clean.

Hi taidara,

yes I signed in and it said I have a prefect record. Recently, I have been unable to send messages to anyone including my friends. What is going on here? I can't send messages to anyone

http://enforcement.xbox.com/

go sign in with your gamertag or email and see what actions MS have against your account. if you are like me, your record is clean and you still can't send messages. still on 360 and this just started happening in the last few days for me. support is clueless.

power cycle 360

power cycle router

is it fixed? no. wow, color me surprised

Yeah man my account is clean. I've checked it on that site you linked me, also MS support checked my account and said it's clean, no offenses EVER. I legit just bought my xbox one s, signed into my live account after a year and can't send messages. I've
power cycled my box, reset router and had no luck. Last thing is resetting my box, which I don't want to do..as I don't want to lose some games I've got on there or have to reinstall..And I doubt that would fix the issue.

I really hope that there is a solution that comes out soon. I can talk perfectly fine in a party, but I can't send or reply to messages.

http://enforcement.xbox.com/

go sign in with your gamertag or email and see what actions MS have against your account. if you are like me, your record is clean and you still can't send messages. still on 360 and this just started happening in the last few days for me. support is clueless.

power cycle 360

power cycle router

is it fixed? no. wow, color me surprised