Can't send messages and other errors

Discus and support Can't send messages and other errors in XBoX on Consoles to solve the problem; Let me start out by saying that I've been an Xbox Gold member for about 7 years. I recently got my first Xbox One and loaded my profile but also... Discussion in 'XBoX on Consoles' started by AMC ZOMBIE4545, Jan 10, 2017.

  1. Can't send messages and other errors


    Let me start out by saying that I've been an Xbox Gold member for about 7 years. I recently got my first Xbox One and loaded my profile but also created one for my brother. He plays online with the shared Gold membership, he hadn't encountered any problems
    until now. He can still play online but the can't send messages or change settings on another player's "friendship". As soon as we encountered this I deleted his account and then downloaded it again. Still the same errors. I checked my account and tried sending
    a message to his profile, it worked perfectly but when we tried to respond from his profile, the message could not be sent. I then visited the link provided when the error message displays and logged into enforcement.xbox.com with my brother's account and
    the site stated the the profile has good rep and a good history. Then I checked mine, it was exactly the same.

    Now I don't know what to do in this case. I checked other forums with the same problems but most were temp banned accounts.

    :)
     
    AMC ZOMBIE4545, Jan 10, 2017
    #1
  2. Can't send messages

    It took me quite a while to find anything on here related to this topic.

    I see Rock1771 did not get a reply

    I've been getting the same error message for days and cannot find this addressed in any support thread except this one.

    Any "official" out there can tell me what's going on?
     
    Marcia59-00E5DA38-B5B7-43BD-9FCC-33E8C057A910, Jan 10, 2017
    #2
  3. Can't send messages

    nope my suspensions have ended, and everything works fine except messaging, and you can't hear my mic in party chat
     
    heavymeta1l0ver, Jan 10, 2017
    #3
  4. TheOtherEdd Win User

    Can't send message error.

    I figured it out. You have go to Microsoft security settings and set up identity verification and two step verification.
  5. Tha Dank Memes Win User

    Can't send messages to other players on XBL

    I'm having the same problem!
  6. Daft Badger Win User

    Xbox won't take action on a report I made even though there was no reason not to

    Ignore that " can't take any action message" as it's being sent out in error.

    As long as you have reported this person then they will be investigated & the appropriate action taken.

    Best to block this person if you haven't already so they can't send you any other messages.
  7. Mister Beep Win User

    Can't send messages

    Hey there,

    What's the specific error code you both receive? If you don't have an enforcement action, have you tried verifying your phone number through the steps on

    this page
    ? If you haven't please do so and report back!
  8. Goatman7632 Win User

    Can't send messages

    I just got mine, and it's doing the same thing.
Thema:

Can't send messages and other errors

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