Can’t send invitation to join family group

Yes, you can join a family group on Xbox after previously leaving. However, please note that family group features and availability may vary depending on your location and account settings. Below are general steps for joining a family group on Xbox:

Open the guide on your Xbox console by pressing the Xbox button on the controller.

Navigate to the left and select your profile at the top of the guide.

From the drop-down menu, select "Add or Change" under the "Family" section.

You will be presented with different options to join a family group. Select the option that best suits your needs. There may be an option to join an existing family group or to create a new one.

Follow the on-screen instructions to complete the family group joining process. You may be asked to provide certain information or agree to the household terms and conditions.

Remember that to join a family group, you need to be invited by someone who is already part of the group or who is the administrator of the family group and sends invitations to other accounts.

Hello Chelsea!

Thank you for posting in Microsoft Community.

To remove your kids from the old family account, you will need to sign into the old account and remove them from the family group. Since you have mentioned that the organizer Microsoft account has an old, deactivated email address, you may still be able to access the Microsoft account. just by entering the same password and the email address of the account.

Here are the steps to do so:

1. Sign into the old account at account.microsoft.com/family.

2. Select the child you want to remove from the family group.

3. Select "Remove from family group" and confirm the action.



Once you have removed your kids from the old family account, you can then send them an invite to join your new family group. Here are the steps to do so:



1. Sign into your new account at account.microsoft.com/family.

2. Select "Add a family member."

3. Enter your child's email address and select "Send invite."

4. Your child will receive an email invitation to join your family group. They will need to accept the invitation to join.



I hope this helps! Let me know if you have any further questions.

Sincerely,



Microsoft Community Moderator

create a new adult account and then start a Family Group

invite your "child" account to join the Family group then use the adult account to change the online privacy settings to allow online multiplayer

https://support.microsoft.com/en-us/help/12413/microsoft-account-what-is-family-group

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

The person you have added to the group needs to accept the invitation, they will receive an email to accept and join the family group. You can add a member or organizer to the family group in a browser also through this link.

https://account.microsoft.com/family/

I’m having the same issue where I can’t leave. I can’t change my Xbox settings or even access the page on search browsers because it says I’m in a family group yet I didn’t join one and no-one is added to mine. My age on my account is correctly 21, but it still forces the family group restrictions with no way to stop them. I can’t even look at my Xbox profile anymore!