Cant select country for games pass address

Moriarty58 · Sep 28, 2020

Hey, Im in Australia and trying to setup an Xbox game pass. All goes OK, made payment etc till it asks for profile address which defaults to US only, ie I cant pick another country.

I've checked my MS account profile etc and they all say Australia. Looked around both the Xbox and MS store setting and cant see any options so far.

Any ideas?

:)

dempup

Hi Moriarty58.

Thank you for reaching out to the forum. Sorry to hear that you are having issues getting on Game Pass. I would recommend that you reach out to
support.xbox.com to get the issue resolved.

HugeFR

Juan, thank you for your reply, but I came right in the end, by making use of the region changing process - the billing options self-adjusted after I signed off and on.

juan van

billing.microsoft.com

You will be able to update your billing information.

HugeFR

live.xbox.com/.../SelectRegion

ngocphi

Do you live in an xbox live supported country?

You need to use a real billing address if you are trying to add billing info based on the region you selected for your account

This is why you cant select the us or another main xbox region and expect all the benefits

Or are you using a fake billing address? Then you must use a real one and it has to be the same as your region of your account

Cant select country for games pass address