Can't see!

Hey there TopFalloutFAN,

Sorry to hear about the blank screen issue. Give this guide
HERE a shot and see if it helps out!

Let us know how it goes!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Hi BenNV, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, follow these steps:

Fisrt, remove your account.

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

After that, power cycle your console:

Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

Unplug the console's power cable. Wait 60 seconds.

Important Be sure to wait at least 60 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn it on.

For more information: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

Finally, add your account back:

Press the Xbox button to open the guide.

Select Profile & System > Add or switch > Add new.

Enter the email address for the Microsoft account and password and follow the prompts.

Let me know if it works!

They should at least put out the earlier version that worked until they find a fix. Someone has posted about this problem every day for the last week, and they never get a response.

i describe you the problem:

I buy a gamepass to try Sea of Thieves with friends, the gamepass is activated and he's working no problem with it.

But when i go on Xbox store & Windows store and type "Sea of thieves" i can't find it (same for every gamepass game)

Hi!

Check your notifications settings from the console. Go to "Settings"->"All Settings"->"Preferences"->"Notifications" and check that they are active.