Can't See the Display

Discus and support Can't See the Display in XBoX on Consoles to solve the problem; For some reason all of the sudden I can't see anything on the screen when I power up the XBox One. I turn it on and I see the green and white loading... Discussion in 'XBoX on Consoles' started by WoodyRex7026597, May 31, 2016.

  1. Can't See the Display


    For some reason all of the sudden I can't see anything on the screen when I power up the XBox One. I turn it on and I see the green and white loading screen, and then the "Hello Michael!" message pops up at the bottom of the screen. But then the screen
    is just black. The TV is getting a signal (there's no "no signal" message on the TV). On top of that, if I hold down the xbox button on the controller, it pops up with the (visible) menu allowing me to turn off the console, turn off the controller, turn
    on the narrator, or use the magnifier (so the display does work for that). But otherwise I can't see or do anything.

    I did all of the troubleshooting steps under "Your screen is blank after you turn on the console"
    (http://support.xbox.com/en-US/xbox-...le-connected#1088e5effea1484490d4fcd093f88571),
    although the "reset your display settings" procedure didn't work - I pressed the eject and xbox buttons at the same time and would hear one beep, but never the second. Although I'm not sure that it's a display issue anyway given that (as above) the display
    does work for a couple limited, useless things.

    Tips / suggestions/ thoughts?

    :)
     
    WoodyRex7026597, May 31, 2016
    #1
  2. 3D mode

    Try looking ing System>Console settings> Display. See if you can't find anything.
     
    Bloodied Hope, May 31, 2016
    #2
  3. I have to find the XBOX one settings app...

    to calibrate the HDTV option in the display and sound section? I can't see the Forza logo in the second box.
     
    svrangerchrista, May 31, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Can't See the Display

    Hey WoodyRex7026597,

    That's definitely an odd issue. Unfortunately from what is being described, we may need to jump straight to using our

    Offline Diagnostic Tool
    to reload the update, or possibly using the factory restore file if OSUDT2 does not work. Before doing that, you may want to try fully powering down your Xbox One console by holding the power button until the console fully powers
    down and switch inputs on your TV if you can. I agree that it doesn't sound like a display issue, but it's worth giving that a go.

    Please keep us posted on how it all goes!
     
    Mister Beep, Jun 1, 2016
    #4
  5. Powering down and switching inputs didn't work.

    Looks like I'll have to get USB flash drive to do the Offline Diagnostic Tool, so I'll do that and then let you know how it goes.
     
    WoodyRex7026597, Jun 2, 2016
    #5
  6. I wound up using the USB to reset the XBox One to the factory default settings, which appears to have worked.

    FWIW the offline diagnostic tool update wound up returning an error message (E203 0000080C 80073CF6), which evidently means that data got corrupted, preventing the home screen from coming up.
     
    WoodyRex7026597, Oct 31, 2018
    #6
  7. Bloodied Hope Win User

    3D mode

    Try looking ing System>Console settings> Display. See if you can't find anything.
  8. Burnoutbks Win User

    Flickering Black Screen 1080p Monitor Xbox One X

    having similar issues with mine. Had to reset the display settings to 480p to even see the screen, now anything over 720p cuts out and I can't see the screen the majority of the time it is on.
  9. EggsBoxJuan Win User

    Xbox via HDMI on Sony bravia : No Signal

    I'm not sure if this YouTube video will help you, it goes through the steps to enable display discovery when you can't actually see an image on the display.

    -

    http://m.youtube.com/#/watch?v=Lu8ojUDpW0U&desktop_uri=%2Fwatch%3Fv%3DLu8ojUDpW0U&gl=GB
  10. Soulof4man Win User

    Xbox one dashboard color issues (Ghost color)

    Having a problem today with my dashboard where I can't see any tile pics or gamer pictures and can't change background or tile colours, just get a message saying can't display any colours at the moment, any ideas??
  11. Patrick M. Martin Win User

    How To Get Your Livery Designs Recommended?

    Or maybe we can't!?? I inserted a picture in my post. It showed up when I was editing. But I don't see it being displayed. Hmmmmmmm
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Can't See the Display

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