can't see my Xbox game in the Xbox Windows 10 App Library...

AnoxFT · Jun 2, 2023

around 2015 I bought a copy of Ori and the blind Forest for Xbox for me and some roommates to play, fast forward I no longer have access to that console,

the game was purchased on my account that I use for windows 10 and it still show up in my achievements but not under my library,

Is there a way to get the game working and playable again?

while I'm still in good terms with my old roommates I believe that the aforementioned console is gone (not sure if sold or traded in or whatever).

:)

Smwutches

Ori and The Blind Forest is not a Play Anywhere title. You'd need to purchase it for PC in order to play it on PC.

Christian Quinto

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

First, you will have to confirm if the game was purchased on the account you are using. Use this link to check: https://account.microsoft.com/billing/orders/

If the game is purchased on the account you are using then try looking for the game on the store and see if it asks you to purchase it again or if you can just download the game.

If the problem persists, go to your settings by clicking the top right button on your "My Library" and then sign out and sign back in then check if the game shows up in your library.

I hope this helps.

Best Regards,

Christian.

AnoxFT

Hi!

I have checked the billing and it does show up, also I have a receipt in my email,
yet when I go to the store it requires me to buy the definitive edition or the collection...

Ambassador Kingz

On your Windows 10 PC, games will appear in “My Library.” on the Xbox app. Have you double checked there?

Emanuele Artusi

I can't see it on PC that is my problem. But I can see it on my Xbox only

If you can see Forza Horizon 4 on your owned games library on Xbox and you can't download it from Xbox App (Windows 10) with the same account, try to contact the Xbox Support .

Don't hesitate to ask more questions in the future, the community will help you.

can't see my Xbox game in the Xbox Windows 10 App Library...