Can't see my friend in xbox app (and xbox.com)

Discus and support Can't see my friend in xbox app (and xbox.com) in XBoX Games and Apps to solve the problem; Hello, I have one big problem. When I open xbox app on windows 10 (PC) on the left (where should be friends) it doesn't show my friends.Also when I... Discussion in 'XBoX Games and Apps' started by Kalkata, Aug 22, 2015.

  1. Kalkata
    Kalkata Guest

    Can't see my friend in xbox app (and xbox.com)


    Hello, I have one big problem. When I open xbox app on windows 10 (PC) on the left (where should be friends) it doesn't show my friends.Also when I open "friends" menu on xbox.com website it say this:

    Uh oh... that shouldn't have happened. It appears you've found a glitch in the system. Please try again later.
    [table][tr][td]date:[/td][td]8/22/2015 1:06:16 PM[/td][/tr][tr][td]s:[/td][td]DPCJQwGf4YSIf/8p6FdPzB/DdGdKSFEjrqUH9svDX2k=[/td][/tr][tr][td]req:[/td][td]f6a98179-9574-4b9d-9523-cb4821b8d3cd[/td][/tr][/table]

    . But this is only on my account hapend. When I log in whit other acc it show me friends.

    :)
     
    Kalkata, Aug 22, 2015
    #1
  2. PMS CORTANA
    PMS CORTANA Guest
    I can't see my friends on my xbox app and can't play with them on my xbox

    I haven't been able to see my friends list on xbox.com in a very long time and now I notice that about half the time I can't see them on the xbox app on my pc. Also doesn't seem to update activity feed very well. The graphics works off and on.
     
    PMS CORTANA, Aug 22, 2015
    #2
  3. Y0RKTOWN
    Y0RKTOWN Guest
    Friends not showing up online.

    I've been having this issue for about a year or so now. I've tried to get Xbox Support to help with no success. Basically I can't see a hand handful of my friends when they are online. Not on my Xbox OR on my account in the "Friends" section, not even using
    the Xbox app on my phone. My account is set to online and non of my friends are set to "Appear Offline." I can't invite anyone to an active game (because I can't see them online, nor will my Xbox let me even though they are online), but friends can invite
    me (friends can see that I am online).

    I don't think this an issue with they way my Xbox is set up because I can't see friends are online both on Xbox or on xbox.com in the "Friends" section. I think has something to do with my account.
     
    Y0RKTOWN, Aug 22, 2015
    #3
  4. PMS CORTANA Win User

    I can't see my friends on my xbox app and can't play with them on my xbox

    I haven't been able to see my friends list on xbox.com in a very long time and now I notice that about half the time I can't see them on the xbox app on my pc. Also doesn't seem to update activity feed very well. The graphics works off and on.
  5. McDurbin Win User

    Can't decline friend request

    Before I try this, do you think you can explain why I can't just decline the friend request from xbox.com? I could maybe see this friend request not disappearing on the xbox but not on xbox.com. Seems like a syncing issue with the servers, like it can't
    process my request to decline the request.
  6. indianawood Win User

    Can't see friends on Xbox app.

    You're welcome. We suggest checking if there are updates available for your Windows 10 device. See

    How to get software and driver updates for Windows 10     for the steps. Keeping your device up-to-date can help resolve issues with Windows 10 built-in applications like the Xbox app.

    If the same instance occurs, we suggest that you get in touch with our Xbox support team to verify if there's an issue with your Xbox account. You may contact them via chat support or schedule a callback at your preferred date and time. Refer to this
    link for their contact information.

    Notify us with the progress. We're here to clear things up.
    all my driver and windows updates are up to date, and all in store update are done to,

    my laptop is a custom build

    CPU - I7 6700HQ

    GPU - GeForce 950M 2GB

    RAM - 16GB HyperX Impact ( 2x8 )

    SSD M.2 SAMSUNG SM951 ( 2000MB/s Read 650MB/s Write ( boot )

    SSD 120GB HyperX SAVAGE

    I use Wired Ethernet.

    I Hope this helps.
  7. Catherine Cus. Win User

    Can't see friends on Xbox app.

    You're welcome. We suggest checking if there are updates available for your Windows 10 device. See

    How to get software and driver updates for Windows 10     for the steps. Keeping your device up-to-date can help resolve issues with Windows 10 built-in applications like the Xbox app.

    If the same instance occurs, we suggest that you get in touch with our Xbox support team to verify if there's an issue with your Xbox account. You may contact them via chat support or schedule a callback at your preferred date and time. Refer to this
    link for their contact information.

    Notify us with the progress. We're here to clear things up.
  8. indianawood Win User

    Can't see friends on Xbox app.

    Thanks for the response. We're currently working on this case. We'll notify you as soon as we have the updates.
    Ok Thanks.
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Can't see my friend in xbox app (and xbox.com)

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