Can't see my friend as active on my friends list

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







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Respectfully,



Microsoft Moderator

Hello,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

It eventually worked itself out. Hasn't happened again. It was just a few days of that. It's all good now. Thanks.

To check if your account is in good standing from Xbox Live, sign in to
enforcement.xbox.com. You may also get in touch with the team of support from Xbox for further assistance. With your Microsoft account signed in, click this
link to generate a chat session or request a call.

Sometimes the performance and stability of gameplay can be affected by corrupted profile data on your Windows 10 device. To check your profile data, try playing the same game using a different account. Here's how:

1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
2. Select your account name from the top-left corner of the menu, and then select Switch account.
3. Sign in with an account other than the one you were using.
4. Restart the game to see if it works correctly.

Keep us posted.

Hi Valuable,

If possible would you be able to add me into the Alpha Ring for system updates?

On my old xbox one I was Alpha but I recently purchased an xbox one s and removed my old console from preview program.

When I re enrolled a few months later I am only in the Preview beta ring if you can see my history you will see i was always active in feedback, quests, and surveys.

Appreciate any help.

Kind Regards,

Dogga

By keeping your device up-to-date, you'll ensure that you're always running the latest software or hardware drivers, as we frequently fix known issues.

To check for the latest updates for your Windows 10-based device:

1. Press the Windows button on your device or keyboard, or select the Windows icon in the lower-left corner of the main screen.
2. Select Settings, and then select Update & Security.
3. On the Windows Update tab, select Check now to see if any updates are available for your device.
4. Once the updates have downloaded, select Install now to start the installation.
5. Following installation, we recommend that you restart your device so that the latest updates can take effect. Make sure that you save and close any apps that you have open before you restart.

Looking forward to your response.