Cant see my family gamertag in the xbox account ?

i am having the exact same problem, their gamertag / profile was on a memory unit, we have XBox family account and they are being asked fow Live ID user and password, even entering it it doesnt allow it to sign in, it still says it needs to logon. Tried
moving every profile back to the hard drive and nothing changed. I then deleted the profile in order to 'recover it' there is no longer recover gamertag, but recover profile... used that and it basically created a brand new one with a new gamertag no points!!

i can still see his previous gamertag in my family dashboard though, but he cant login to it

Hi,

How to add family members into your family: Sign in here Account Microsoft -> Family -> ADD CHILD OR ADULT

Note: only adults can add or remove accounts from family.

Happy Gaming!

I already have done that, but i just can`t see them in mine xbox live profile i also checked if mine personal settings are correct. but now i havent got any clue what to do.

You have to clarify on what you mean, you cannot see their accounts/gamertags? be able to login to them? on your friends list?

First when i login with mine account in the family page i can see mine 2 childeren and my wife, i already added them.

Then when i log into xbox account and go to xbox preferences, --> privacy settings i only see mine gamertag.

When i log into 1 of my childeren accounts, i see the family page on microsoft, but when i go to xbox preferences i see the profile of mine child, but when i go to privacy, then i got a page with 2 error codes.

and the browser page is called "www.xbox.xom/nl-NL/my-account/manage-gamertag-and-profile/add-child-to-family-account-online"

But i can see them on the family page of microsoft, i can`t solve this problem.

im on a secondary account on a family and i just moved my account from my old hardrive to a new one and now i cant go on line cause im not with my family and i cant remove my self and i have the new xbox so i cant put my old hardrive in so i cant get to
the primary account manger what can i do

Tried that with IE, chrome, and mozilla and had no luck. Cant even access the privacy setting through xbox cause they arent highlighted to select. My account seems to think there is an adult over seeing it but there isnt. My family gold pack ended but my
status is still family gold pack

Hi,

How to add family members into your family: Sign in here Account Microsoft -> Family -> ADD CHILD OR ADULT

Note: only adults can add or remove accounts from family.

Happy Gaming!

I already have done that, but i just can`t see them in mine xbox live profile i also checked if mine personal settings are correct. but now i havent got any clue what to do.

You have to clarify on what you mean, you cannot see their accounts/gamertags? be able to login to them? on your friends list?

First when i login with mine account in the family page i can see mine 2 childeren and my wife, i already added them.

Then when i log into xbox account and go to xbox preferences, --> privacy settings i only see mine gamertag.

When i log into 1 of my childeren accounts, i see the family page on microsoft, but when i go to xbox preferences i see the profile of mine child, but when i go to privacy, then i got a page with 2 error codes.

and the browser page is called "www.xbox.xom/nl-NL/my-account/manage-gamertag-and-profile/add-child-to-family-account-online"

But i can see them on the family page of microsoft, i can`t solve this problem.

Have you looked at this here;
Error Child Trying To Access Setting ??