Cant see Custom xbox pictures

Hi there Summer welcome to the community forum! Christopher here, an Xbox fan just like you and been on Xbox for years already. I would really love to make your day by helping you out. What Xbox device do you own?

So when i log on to my xbox everyday . i cant see anyones customs proflie pictures even mine . what should i do ?

Could be privacy settings

Hi Xbox, I was wondering why i cant upload a custom gamer picture please write me back. *** Email address is removed for privacy ***

Hey AwsomeGuy174, You cant upload a custom gamer picture at this moment because it has been temporarily disabled due to reduce server stress. You should be able to change it to the pictures microsoft already has.

Sincerely,

I have same problem. My custom profile picture changed. But now, anytime I sign in on the profile with the custom pic, I can't see it. I just see the default Xbox one I had prior to the change. But apparently everyone else sees my custom picture. Even
when I sign into other profiles on this Xbox I can see the custom pic, but when I'm signed in on my main one, I don't see it. I remove my profile, power cycled, add my profile again, nothing. I see a snake profile picture on my Xbox, and on my PC, when login
on xbox.com. But my friends see my custom profile picture (Bela Lugosi, Dracula).

Hello Belby!

Due to COVID-19, some features have been disabled because more people are looking for social connection via gaming and Xbox is seeing record number across all services Xbox Game Pass, Xbox Live and Mixer. To streamline moderation and to ensure everyone has
the best experience when using Xbox services, these features have been disabled temporarily for the foreseeable future:

• Custom Gamer Picture
• Custom Club Pictures
• Custom Club Backgrounds

If you try and upload a custom picture you will see the error:

"Sorry, we can't upload your picture right now. Try again in a little while."

You can still create custom gamer pictures with the avatar editor.

Hope it helps!