cant scroll down

Discus and support cant scroll down in XBoX on Consoles to solve the problem; everything was fine, then i got a random system update, since then i have not been able to scroll down on the dashboard it just puts me right back up... Discussion in 'XBoX on Consoles' started by mathinchliffe, Feb 7, 2021.

  1. mathinchliffe
    mathinchliffe Guest

    cant scroll down


    everything was fine, then i got a random system update, since then i have not been able to scroll down on the dashboard it just puts me right back up to the top, anyone had and resolved this issue

    :)
     
    mathinchliffe, Feb 7, 2021
    #1
  2. JhonSnow777 Win User

    Cant scroll down

    Hello, in order to fix
    this kind of problems, i will recomend you to perform a full reboot of your system, also known as a powercycle or Full Reboot,
    cold restart orhard reset. To perform a hard restart, hold the power button for 10 seconds while the
    system is on.

    Let us know if this fix your issue or if you need more assistance. Thank you!
  3. LegoNinja187 Win User

    Cant scroll down

    Do you know if it is the controller or the console?
  4. Nuck-Chorris Win User

    Cant scroll down

    I was experiencing similar issues after the latest console update. What fixed it for me was doing a factory reset without deleting my games.
  5. M3tal Daz3 Win User

    Cant scroll down

    try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account
  6. Saeleth Win User

    Cant scroll down

    Hi there,

    Have you tested out another controller with the console? This sounds like it may be an issue with the controller if it only has limited functionality.
Thema:

cant scroll down

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