Can't run game due to File Error/Microsoft Store Doesn't Recognize I Own a Game

Discus and support Can't run game due to File Error/Microsoft Store Doesn't Recognize I Own a Game in XBoX on Windows to solve the problem; Hi, I am trying to run a game on my PC that I originally bought for xbox (No Man's Sky). I went to the Microsoft Store, and It looked like I had to... Discussion in 'XBoX on Windows' started by General Vilicus, Nov 22, 2020.

  1. Can't run game due to File Error/Microsoft Store Doesn't Recognize I Own a Game


    Hi,

    I am trying to run a game on my PC that I originally bought for xbox (No Man's Sky). I went to the Microsoft Store, and It looked like I had to buy the game again. To my surprise, the game just automatically started to download. I let the download finish
    and I tried to start the game. The game failed to open and I received a file system error (-2143322098). I read around on some other forums and saw that someone had luck with uninstalling and re-installing the game. I tried to do that but once I uninstalled
    the game, I went back to the Microsoft store and there was no way for me to download it again. It looked like I had to buy it. It wasn't even in my Library anymore. I'm clueless.

    Thanks for the replies, I do appreciate it.

    :)
     
    General Vilicus, Nov 22, 2020
    #1
  2. WandaCardinalli Win User

    Taptiles has not worked on my Envy HP system with windows 8.1 since May

    It has to due with update not removing original files for game and so it does recognize, but when removed then reinstalled from store then they work. Not uninstall and reinstall...that did not work for me
  3. Smwutches Win User

    Xbox One to Series S

    Technically yes, you can store the games on an external drive and the console will recognize them, but they won't run without the disc since it needs to check that you have a license for the games. Since you can't use the disc on the Series S, you would need to own them digitally in order for them to work.
  4. evamiller2 Win User

    Error code 104

    I have a microsoft game with a 104 error and can't play it. How do I get a new game ? The store won't let me get it because it shows I already own it.
  5. C3ALL Win User

    How is it that I bought Hogwarts legacy digital deluxe 2/17

    All services are running and this error still occurs.

    There are numerous reports of this same error.

    It appears to be affecting ALL owners of the digital deluxe version of this game. Microsoft store is not recognising that they own the digital deluxe version (and therefore both x/s and the xb one edition).

    The store is only recognising they own the X/S version, and not the deluxe version. Which is why the xb one version is no longer being recognised as being owned.

    It appears that Microsoft appear unaware of this issue. All we see is people being asked to do the troubleshooting, which will NOT fix this problem.

    It is a Microsoft DRM issue specifically with this game. I can't find anywhere that Microsoft has even acknowledged this issue yet.
  6. Colin Webber1 Win User

    Gaming Services failed with error code: 0x80080005

    I only have one "gaming services" and it is unable to start due to the error above, which I believe stems from the original problem of my post, since I can't install gaming services through the Microsoft store.
Thema:

Can't run game due to File Error/Microsoft Store Doesn't Recognize I Own a Game

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