Can't reset passwork due to lost authenicator app, Microsoft support told me to post here.

Discus and support Can't reset passwork due to lost authenicator app, Microsoft support told me to post here. in XboX Insiders to solve the problem; Pretty much the title. I've been trying to recover my account because my phone was accidentally hardware reset and i lost access to the authenicator... Discussion in 'XboX Insiders' started by /u/keepiton_wax, Jul 26, 2021.

  1. /u/keepiton_wax
    /u/keepiton_wax Guest

    Can't reset passwork due to lost authenicator app, Microsoft support told me to post here.


    Pretty much the title.

    I've been trying to recover my account because my phone was accidentally hardware reset and i lost access to the authenicator app. I've been on chat to the 'support' team and filled out the recovery form, complete with credit card details, recent emails sent, Xbox live console ID etc, and support has told me to post here in the hopes a systems engineer will see it and implement a solution.



    "If by chance they saw your post and many people have voted for it then our System Engineers may possibly consider doing another way to recover the account that has forgotten passcode for authenticator app. https://www.reddit.com/r/xboxinsiders/"



    Good job Microsoft

    submitted by /u/keepiton_wax
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    /u/keepiton_wax, Jul 26, 2021
    #1
  2. VernierSlake Win User

    Support told me to post here

    Known glitch > should fix itself > don't worry about it > gamerscore says 3565 where I'm sitting.
  3. Vegas Rebellion Win User

    I changed my Gamertag & Windows LIVE ID between Nov. 20th and Dec 1st

    The person I talked to at Microsoft Support just told me to post here due to my circumstances.... and now you are telling me not to?
  4. Daft Badger Win User

    Xbox support told me to post here

    They were wrong to tell you to post here as the rep system is nothing to do with support.

    You can find out about the rep system & how it works
    here

    There is no set time period on how long it takes your rep to improve but it will take longer if you only play one game.

    Any report you file needs to be investigated first which takes time.Just because nothing has happened to these individuals yet doesn't mean nothing will happen.
  5. Daft Badger Win User

    Xbox support told me to post here

    There are loads of games you can play.

    The free mmo's like World of Tanks,Neverwinter,Trove,Star Trek Online to name a few.
  6. NickZimm2317 Win User

    Xbox support told me to post here

    They were wrong to tell you to post here as the rep system is nothing to do with support.

    You can find out about the rep system & how it works
    here

    There is no set time period on how long it takes your rep to improve but it will take longer if you only play one game.

    Any report you file needs to be investigated first which takes time.Just because nothing has happened to these individuals yet doesn't mean nothing will happen.
    when u can only play 1 game thats what happens
Thema:

Can't reset passwork due to lost authenicator app, Microsoft support told me to post here.

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