Can't request deposit

Discus and support Can't request deposit in XBoX Rewards & Social to solve the problem; I have been trying since the end of june to get my deposit and no luck 4bfaf789-7b05-4c0b-b8a4-39f22d0c57bd Discussion in 'XBoX Rewards & Social' started by acarac19, Jul 3, 2017.

  1. acarac19
    acarac19 Guest

    Can't request deposit


    I have been trying since the end of june to get my deposit and no luck

    :)
     
    acarac19, Jul 3, 2017
    #1
  2. Pro Chaoz
    Pro Chaoz Guest
    Can't request deposit

    I have 20000 credits on my account and it will not let me request it to be deposited on to my account
     
    Pro Chaoz, Jul 3, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Can't request deposit

    Deposit requests are only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have them deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled to be deposited
    around the following 15th or 30th of the month so there is no longer a need to request one.
     
    Smwutches, Jul 3, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Can't request deposit

    Deposit requests are only available if you have at least 1,000 credits pending, but less than 5,000, it's just so you can have credits deposited before needing to have 5,000 pending first. If you have at least 5,000 pending, they are automatically scheduled
    to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

    If you're seeing a message that there is an error depositing your credits, you will want to post in the support section of this forum in order for support to check into it for you.
     
    Smwutches, Jul 3, 2017
    #4
  5. Pro Chaoz Win User

    Can't request deposit

    Deposit requests are only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have them deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled to be deposited
    around the following 15th or 30th of the month so there is no longer a need to request one.
    I have 20000 for nearly a month
  6. Smwutches Win User

    Can't request deposit

    Deposit requests are only available if you have at least 1,000 credits pending, but less than 5,000, it's just so you can have credits deposited before needing to have 5,000 pending first. If you have at least 5,000 pending, they are automatically scheduled
    to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

    If you're seeing a message that there is an error depositing your credits, you will want to post in the support section of this forum in order for support to check into it for you.
  7. XBLRewards8 Win User

    Can't request deposit

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. You can also see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits,
    your deposit will occur around the 15th, including up to a few days before or after that date. This was deposited on the 16th.
  8. Smwutches Win User

    Can't request deposit

    Deposit requests are only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have them deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled to be deposited
    around the following 15th or 30th of the month so there is no longer a need to request one.
  9. Smwutches Win User

    Can't request early deposit.

    Deposit requests are only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Since you have over 5,000 they're already scheduled for a deposit.
    If they were pending before the 1st, they will be deposited on the 15th. If they were pending after the 1st, they will be deposited at the end of the month.
Thema:

Can't request deposit

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