cant renew xbox live (says i have another subscription in another country keeps giving...

Since a few weeks, it is illegal to change the région

The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

You subscribed at a different store location. Contact the
official Xbox support and they'll help you with it.

Have you bought live from another country before, or you bought live now from another country? Best thing is to contact support. Is your gold still running or is it expired? In case of still running maybe to wait?

Hello MyWorldInkTats!

I have some solutions that might help you out:

Important changes for Xbox Live customers who purchase digital codes from the Microsoft Store or other third-party resellers:

• To ensure that pricing for the Xbox Live Gold subscription service reflects the local market economies, all Xbox Live Gold subscription cards will now only be redeemable in the country purchased and cannot be redeemed in any other country.
• If you’re purchasing an Xbox Live Gold subscription card online, we strongly recommend that you purchase the card from the country that you live in to avoid potential issues. This includes purchases from third-party online resellers who advertise lower-priced
  codes than retail value

"If you encounter an error message stating that the code is not redeemable in your country, contact the local or online retailer from whom you made the purchase to obtain a correct subscription card.
Refund/replacement policies may vary by retailer".

For more help about Xbox Live subscriptions: https://support.xbox.com/en-US/bill...ur-xbox-subscription-is-valid-in-your-country