Can’t Renew Minecraft Realm?

Hello ImAJuicyMango,

For this particular situation, I would open a ticket to the Mojang team, as they will be able to help you much better than us : https://help.minecraft.net/hc/en-us/requests/new

Hi there, if you renewed your Realm in minecraft but still it doesn't renewed, try sign out your account in minecraft and re login, I hope is helpful

Hi Ben,

Thank you for your help!
I am indeed using Minecraft Java edition on the PC.

Logging in and out doesn't seem to be the problem. I think the marketplace is only accessible using the betrock/windows edition. I can go to the marketplace there and still purchase items through this method.

If I am logged into Minecraft Java edition and go to Minecraft Realms it will show me the option to renew a realm which takes me to minecraft.net (Profile>Wallet & Realms) where I normally renewed my realms for Java edition. For this, the payment option has been a problem. I remember being able to renew it using this method not too long ago.

I ended up cancelling auto-renew entirely and temporarily deactivating my realm completely so I could set it up to be charged at times more convenient for my fixed income. Currently, I manually renew my 2-person realm every month now via my Nintendo Switch (on which I have the Switch version of Minecraft Bedrock), but I wouldn't call that a solution or even a workaround, because the problem is that auto-renew on Microsoft is correctly taking payments but not actually resulting in renewing a 2-friend realm.

Renewing manually every month on a completely different non-Microsoft game console that I also have Minecraft for is not a viable workaround for autorenewing a realm for someone who only has Minecraft Bedrock on PC.

There must be something buggy in the communication between a Microsoft server saying "the subscription has been paid this month" and the Mojang server that's supposed to answer "okay, we confirm that the existing realm is successfully renewed for the next 30 days" (or, what I think we'd all appreciate at the very least: "there was a problem renewing the existing realm, refund the customer their payment and tell them there was a problem").

(I haven't tried auto-renewing via Nintendo but problems with that method wouldn't belong here anyway.)

I figured out how to fix this, go into your Microsoft subscriptions and go to your realms subscription. Turn off auto renewal and then when the pop up asks if you’re sure you want to cancel auto renewal, say no. Then go back to your Minecraft realm after resetting the game. It worked for me!