Can't remember xbox live login

chewed · Feb 29, 2016

I want to cancel my xbox live monthly subscription, but I don't know what login I originally used! When I try to cancel using this login I don't see anything beside xbox live in the Subscriptions page.

Is there any other way I can find this out (e.g. using my credit card details)?

:)

jeq1 · Feb 29, 2016

I don't remember my Windows ID email/pass, can't login with Gamertag to find out what it was because I need the Windows ID

Help... I'm returning to XBox after many years and can't remember my login information for my gamertag. At some point down the line, I installed GTA4 for the PC (not XBOX). It wanted me to create a Windows Live account. Somewhere through all of it, the
email I would normally use got connected up with a brand new Gamertag for GTA4 (the account I'm posting on). This was not my intention...

I try to login to XBox Live with my GamerTag. Says, "you must login with the Windows Live account associated to this Gamertag." Except I don't know what it was... And I can't login to find out what it was.

Help please!

MariuszSek · Feb 29, 2016

Code error "0x87DD000F"

I can't login to xbox live account through Xbox One, Xbox360 or Windows10. Console says "I'm connected" but can't login. Any help ?

Smwutches · Feb 29, 2016

You would need to contact support. As long as you can verify that you are the owner of the account, they can get you the email and then you can reset the password. They can also cancel your subscription.

1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Nik Gittusgittus

I'm having trouble signing in I can't remember my login details but remember my gamertag, xbox live keep taking the payment each month cause I can't login to cancel it can anyone help ?

Annanda Martins

Hi, my name is Annanda, thank you for your question and for reaching out.

If you cannot remember your email, the only thing that can be done is either try to remember it by checking your email addresses, or by contacting Support directly:

https://support.xbox.com/contact-us/

Now, if you remember the email and it is prompting you to create a new one, it might have happened that the email was deleted by inactivity or other reasons. You have 60 days to reopen the account after it was deleted to try to reopen it.

Here are some links that might interest you:

https://support.microsoft.com/accou...-account-52d7f36e-4c2f-489a-8584-de5fc7918362

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

Help the next person with this issue by indicating if this reply solved your problem. Click Yes or No below.

Best Regards, Annanda.

AConrad00

I am having the same problem

Went to website and changed my password

Verified Xbox Live status and payment Information

Can log into Xbox live website

On Xbox console - login to Xbox live, asked for security login, successfully enter password and username, get temporary Xbox Live login, and then after the "remember password" stage, I am given the same error code --- FRUSTRATING!! And wasting my money on
Xbox live that I freakin pay for!

janik23-F89B01D1-3CF

same here can't login to xbox live

Turv3y

Just cancel the credit card and get a new one if you can't remember the login details or the means to recover the account.

Can't remember xbox live login