Cant remember email

XXxBasslinexXXx · Dec 6, 2016

I have tried to recover my gamertag but cant remember the email an have no idea at all what it is , is there anything can be done to get the email or is this just a dead end??

:)

Mister Cerb · Dec 6, 2016

cant remember email

Hey there Bobcat!

Let's see what we can do to get things sorted.

If you're having trouble remembering account information, I suggest heading over to
xbox.com/forgot and using the tools there to retrieve any forgotten information.

If that doesn't work for you, then you'll need to use the
Contact Us page to set up a support call with an account specialist who can run through your options with you.

I hope that helps! ^_^

cotty1979 · Dec 6, 2016

cant remember email

had to update my xbox recently to get on line, when update date had finnished it had wiped my profile off, tried to retrieve my gamertag but cant remember my email address, also my house phone is registerd on the account so i cant recieve the texts on it.
any help please as ive been without xbox live now for over a week.

Smwutches · Dec 6, 2016

Contact support. As long as you can verify you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Hey Papi · Oct 31, 2018

Yeah last resort is to contact support but first please try the troubleshoot steps provided here: Forgot the email address you use to log in to your Xbox? Learn how to find your Xbox login.

If you cannot recover the email used for your account then click the Contact Us link at the bottom of the page and speak with Xbox Support.

Smwutches

Contact support. As long as you can verify you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Mister Cerb

Hey there Bobcat!

Let's see what we can do to get things sorted.

If you're having trouble remembering account information, I suggest heading over to
xbox.com/forgot and using the tools there to retrieve any forgotten information.

If that doesn't work for you, then you'll need to use the
Contact Us page to set up a support call with an account specialist who can run through your options with you.

I hope that helps! ^_^

Sodangidni

Hello, Наиль И. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you’re having trouble retrieving your Microsoft account.

As you don’t recall the email address, you may want to try recovering your account by submitting the account recovery form but using instead a previously created Skype username (is not the same as our gamertag)

The form can be accessed here:

https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Furthermore, please refrain from sharing personal information, including email addresses, gamertags, etc. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

Thanks for your time,

Arturo.

Hey Papi

Yeah last resort is to contact support but first please try the troubleshoot steps provided here: https://support.xbox.com/en-WW/account-management/forgot-microsoft-account-solution

If you cannot recover the email used for your account then click the Contact Us link at the bottom of the page and speak with Xbox Support.

KindGryphon

Hello David, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you lost access to your son's Xbox account.
When we lose access to our accounts, we can try to recover it following all the recommendations available in this related article:
https://answers.microsoft.com/en-us/outlook_com...

If none of the options work, the last resource is submitting the Microsoft account recovery form:
https://support.microsoft.com/account-billing/h...

Lastly, and as a reminder, please notice that no one at Microsoft can view, change the account details or send password reset links for you, this is for security policies.

The recover form requires knowing what their email is so that is essentially useless for them in their current situation

Cant remember email