Can't reliably connect to Xbox live on Xbox On

Discus and support Can't reliably connect to Xbox live on Xbox On in XBoX on Consoles to solve the problem; I'll try to keep this short and simple. My xbox about a week and a half ago suddenly stopped reliably connecting to Live. It will allow me to login... Discussion in 'XBoX on Consoles' started by chilldude333, Oct 9, 2014.

  1. chilldude333
    chilldude333 Guest

    Can't reliably connect to Xbox live on Xbox On


    I'll try to keep this short and simple. My xbox about a week and a half ago suddenly stopped reliably connecting to Live. It will allow me to login (sometimes) and others won't, give an error 0x87DD0017 . When I can log in my friends list will sync
    and update, then I go back and friends/activities won't update or even load at all. When trying to play games online it says I'm not connected to an xbox account. Network and multiplayer test come back just fine, NAT is open and says all services available.
    I've already performed ALL the troubleshooting listed on the site as well as those made by support.

    Sometimes I am able to connect and use xbox just fine for maybe an hour, then issue starts occuring again. This is rare, but it does work occasionally

    Things I've tried and their results:

    -tried at friends house, connects fine (so its a network issue at my house)

    -Connected directly to modem, works fine

    -Bought new router, still doesn't work (so its not the router since I get the same issue with both)

    -Tried different modem incase it was a modem not properly address Xbox through routher, didn't work

    -Set-up static IP and DNS, port forwarded ports listed by xbox , still doesn't work

    -Removed ALL firewalls and put Xbox in DMZ on router, and still getting issues. STILL doesn't work

    -Tried new cables between everything, still doesn't work

    -Performed full system restore of xbox, still doesn't work

    -performed offline update of OS of xbox, still doesn't work

    -set xbox to fully shut-off and on because some people have said it may not be updating the UPnP, still doesn't work

    What bugs me so much about this is the occasional time when it works for maybe and hour or two, then without making any changes, the problem comes back. I've replaced everything and to be having the exact same issue tells me its not a hardware issue
    and as you can see I've exhausted about all my options to solve this. Microsoft just says its comcast, comast says its microsoft, and my router manufacturer (linksys for one, netgear for the oter), says its someone else. Any ideas from anyone? A support
    person maybe (and no I don't think my xbox needs sent it, it works fine else where so don't suggest this please.... I've heard that way too much). I would love to know atleast what that error code means, maybe I could solve it. But no support person I've
    chatted with can tell me what 0x87DD0017 even means.

    :)
     
    chilldude333, Oct 9, 2014
    #1
  2. boneheadpdc
    boneheadpdc Guest
    can't connect xbox live on main xbox,bought new xbox can't connect but now connect on old one or friends xbox!!!!!!!????????????

    please help. i can connect to internet all the time but not to xbox live, only every 2 or 3 days or so. I can connect under my profile on my friends xbox anytime on my internet. we replaced router and i bought new xbox thinking something wrong with
    my xbox slim. I got on xbox and transferrred license to new xbox. Now i can't get on xbox live reliably with new xbox, but i can get on anytime i want on my old one which didn't work well before. I can't connect even under different profile on new xbox.
    It seems whatever xbox is my main licensed xbox it won't work, but it will on any other console. what is wrong?????
     
    boneheadpdc, Oct 9, 2014
    #2
  3. MisterFizzle
    MisterFizzle Guest
    Xbox one in Romania

    Hey Ripper,

    While the Xbox One console is region free, it does require a day One update from Xbox Live and all other system updates will need to be retrieved the same way. As your region is not currently a Live supported region, we cannot guarantee that you will be able
    to reliably connect to Xbox Live if you can connect at all.
     
    MisterFizzle, Oct 9, 2014
    #3
  4. Can't reliably connect to Xbox live on Xbox On

    I was also receiving this problem when trying to sign in. Go to internet explorer and try signing in from there. What's weird is 50% of the time I sign in fine, the other 50% I have to go to another app Netflix or I.E. some app that required Gold Membership
    and sign in through there if this doesn't work it might be a corrupted hardware component and you might also want to talk to the Xbox Customer Support as they are extremely helpful.
     
    Dystinct Vertex, Oct 9, 2014
    #4
  5. bkprodigy223
    bkprodigy223 Guest
    I've been receiving the same error for about a 2 week now. This is so *** ridiculous, how many people have to complain about this before they recognize it as a problem? All this thing does now is connect to my cable. So I spent $500 to just watch cable though
    this thing... WTF
     
    bkprodigy223, Oct 12, 2014
    #5
  6. KriegersLab
    KriegersLab Guest
    I am having this problem as well. Stupid
     
    KriegersLab, Oct 12, 2014
    #6
  7. l3ums
    l3ums Guest
    Any answers I'm having the same problem
     
    l3ums, Oct 31, 2018
    #7
  8. Mister Cerb Win User

    Xbox Connecting Issues [Not Comcast user]

    Hey there Barbouch!

    As Misses Joust said above, Morocco is not an
    Xbox Live supported region
    so we won't be able to guarantee a reliable connection from there.
    It is sometimes possible to connect from a non-Xbox Live supported region by setting your account region to a nearby Xbox Live supported region. However,
    that connection process is not supported or reliable.

    I'm sorry to say that there isn't much we can do to get a stable connection from a non Xbox Live supported region.
  9. VibroPlex Win User

    connect 2 xboxes with brightbox router?

  10. Jurgen1488 Win User

    Xbox is connected to wifi and my profile can sign in, yet it still says "connect to xbox live"

    I recommend having an Xbox connection over a wired network connection. It is more reliable and faster. Wireless connection is not very reliable.
  11. MisterFizzle Win User

    Xbox one in Romania

    Hey Ripper,

    While the Xbox One console is region free, it does require a day One update from Xbox Live and all other system updates will need to be retrieved the same way. As your region is not currently a Live supported region, we cannot guarantee that you will be able
    to reliably connect to Xbox Live if you can connect at all.
  12. NIGHTHAWK1024 Win User

    XBOX LIVE SHOULD BE FREE

    I never want free xbox live gold at all. look at the PSN on PS3 the connection is slow and they have been hacked as well. I want something reliable.
Thema:

Can't reliably connect to Xbox live on Xbox On

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